Top Customer Success & Experience Jobs in Reno, NV

As a Customer Experience Engineer, you will troubleshoot technical issues, assist with QA testing, and improve customer resources, ensuring a positive user experience.

The Principal Solutions Architect acts as a primary technical contact for strategic accounts, focusing on product adoption, issue resolution, and customer advocacy.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

This role involves partnering with enterprise customers to build conversational agents, advising on design, performance analysis, and driving expansion outcomes to improve revenue and retention.

Act as a Customer Support expert by sharing insights on software vendors, guiding procurement evaluations, and advising on product strategy.

Responsible for sourcing and acquiring qualified technology leaders to enhance a marketplace, by optimizing outreach strategies and tracking application metrics.

The Account Coordinator will manage client relationships, oversee digital marketing campaigns, and coordinate internal teams to ensure project success and client satisfaction.

The role involves handling inbound customer emails for after-sales support, processing orders, and escalating issues as necessary.

Serve as first point of contact for clients, troubleshoot product and technical issues, conduct live walkthroughs, write help content, document solutions, escalate recurring issues to product/engineering, and participate in product testing.

Seeking a PR Account Executive to manage client accounts, develop strategies, maintain relationships, and drive campaign success with a proactive approach.