Top Customer Success & Experience Jobs in Reno, NV

Lead client-facing operations for assigned accounts: manage high-volume client communications, onboarding, portal demos, logistics coordination, operations liaison, data review and settlement reconciliation, generate quotes and strategic reports, run operational calls and QBRs, identify upsell opportunities, and ensure retention through proactive problem-solving and follow-through.

Serve as primary strategic partner for a portfolio of manufacturers, drive adoption of Datavations analytics, translate complex data into actionable narratives, identify upsell opportunities, advocate for clients internally, and develop repeatable playbooks to scale customer impact and ROI.

Manage operational execution of data partnerships: revenue tracking, audience delivery, integration workflows, partner communications, reporting/analytics, competitive research, and quarterly business reviews across a portfolio of partners.

Support and lead a team of Care Advocates to drive customer acquisition, retention, and satisfaction. Collaborate cross-functionally to map the customer journey, identify process gaps, and create, implement, and iterate scalable processes and improvements that support patients throughout their fertility journey.

Support legal customers onboarding and preparing complex digital discovery for ingestion. Troubleshoot file compatibility and proprietary formats, manage multiple cases, maintain organized file structures, document non-standard patterns, communicate timelines, escalate issues, and collaborate with Customer Success, Development, and Operations to improve processes and customer experience.

The Major Gifts Officer builds relationships with major donors, manages fundraising activities, and engages in donor stewardship to support SIL's mission.

Niche seeks candidates for its Talent Community to connect for future job opportunities. Candidates can express interest, and the Talent Team will review profiles for matching roles.

The Client Experience Associate guides front-of-house teams in delivering premium client experiences, resolves escalated issues, maintains operations, and conducts audits across multiple studios.

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Lead SEO strategy for ecommerce clients, optimizing product discoverability and implementing audits. Collaborate with teams to drive organic growth and performance across accounts.