Top Remote Entry Level Operations & Support Jobs in Wilmington, NC

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.

Participate in a 60–90 minute scheduled Zoom session to perform scripted, role-based conversational scenarios for AI training. Follow provided prompts and guidelines, maintain natural American English speech patterns, and interact with other participants. Sessions are compensated with a $20 Amazon gift card.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.

The Learning Architect will develop learning materials, create facilitator guides, enhance learner engagement, and optimize content for virtual delivery.

Support the founder and leadership with hiring operations, agency and vendor onboarding, office setup, events, project trackers, and general business administration to ensure initiatives are executed and operational workflows run smoothly.

The Quality Control Expert will conduct detailed reviews and checks on financial documents to ensure accuracy, consistency, and compliance with standards across multiple versions and platforms.

This role is a general application for potential future job opportunities at M3 Insurance, suitable for interested candidates in any location.

The Executive Assistant will manage calendars, organize meetings and travel, write reports and professional communication, and assist with digital assets, requiring strong organizational and language skills.

The role involves evaluating the factual accuracy of responses, applying guidelines, identifying misinformation, and providing detailed annotations. Candidates must be detail-oriented and fluent in French.