Top Remote Operations & Support Jobs in Washington DC,

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.

Investigate, evaluate, negotiate, and settle moderate- to high-complexity property and casualty claims. Responsibilities include determining coverage and liability, evaluating damages and reserves, managing defense counsel and experts, developing settlement strategies, identifying subrogation and risk-transfer opportunities, documenting claim activity, communicating with insureds and stakeholders, and monitoring excess claims. The role requires six or more years of claims-handling experience, state licensing, strong communication skills, and knowledge of insurance regulations and civil procedure.

Provide chat, email, and phone support for healthcare software users, including inquiry triage, issue prioritization, escalation, case follow-up, and resolution. Serve as a subject matter expert on software workflows and pharmaceutical manufacturer policies, while maintaining SLAs and documentation standards. Contribute to incident response reviews, knowledge base development, process improvement, client launches, and onboarding materials.

Owns and administers Veracity’s Atlassian Cloud environment, including Jira, Confluence, Jira Service Management, Atlassian Guard, Marketplace apps, automations, integrations, dashboards, permissions, governance, and compliance. Partners with technical and business teams to optimize workflows, reduce manual work, improve adoption, document standards, and resolve platform issues.

Contributors record authentic first-person video of household tasks, hands-on work, and everyday activities using a phone mounted to a headstrap. They choose their own schedule, preferably recording at least 10 hours weekly, then upload footage through Perle’s app for review and payment. Contributors must be at least 18, reside in the United States, Canada, or Latin America, have a supported smartphone, and be comfortable wearing a headstrap.

BigID invites applicants who are interested in joining the team but have not found a specific role. Candidates are encouraged to share their stories and indicate how they can contribute to the company's success.

Join Brush Claims to handle inspections using the HubOnsite app, ensuring quick and efficient processing without paperwork. Requires an adjuster license and physical ability for roof inspections.

BlueConduit invites interested candidates to propose new positions they believe would contribute to the team, detailing the role and its benefits.

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The Management Trainee will analyze workflows, support project management, engage in stakeholder meetings, and contribute to cross-functional projects. They will develop presentations and solve operational challenges creatively.