Top Remote Operations & Support Jobs in Washington DC,

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.

Provide high-level administrative support to the CEO: manage schedule, travel, communications, email, reports and presentations; coordinate across departments; improve processes; maintain confidentiality; act as CEO brand ambassador.

Lead client experience and agency operations for paid media accounts, overseeing media buying team performance, client retention, reporting, and process development. Own client leadership meetings, track KPIs (cost per appointment, show and close rates), and build scalable operational systems to improve efficiency and margin.

Coordinate client facility-service requests with vendors and contractors, submit approved proposals, schedule security, handle minor escalations, follow up with corporate and client locations, qualify vendor pricing, resolve invoice issues, dispatch RFPs, and confirm case completion.

Maintain, optimize, and support client package-based applications (e.g., SAP/Oracle). Customize core modules, contribute to technical and business blueprints, perform unit and integration testing, deliver end-user training, and support vendor management and solution design.

Owner-operator role to build and run core operational domains for rapid market expansion. Diagnose chaotic problems, design processes, tooling, metrics, and documentation, deliver measurable improvements, hand off systems, and repeat. Work directly with leadership with real operating authority toward GM-level ownership.

Join the Costanoa Talent Network to connect with early-stage companies in applied AI, fintech, and cybersecurity, leveraging your expertise and interests.

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

The role involves developing global pricing and market access strategies for Solid Tumor pipeline products and ensuring alignment with payer needs through cross-functional collaboration.

Supervise hospital bill audit nurses, ensuring accurate audits and compliance with regulations. Foster team collaboration and handle auditor inquiries while maintaining productivity standards.