Top Remote Entry Level Customer Success & Experience Jobs in Washington DC,

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Claim and manage luxury travel inquiries across the Caribbean and Mexico through the UJV platform. Provide pre-sale guidance, coordinate concierge services and post-booking changes, perform quality checks, maintain CRM records, and build advisor relationships by delivering accurate, responsive, and personalized service.

Manage ongoing relationships with established mental health providers to retain and grow their practices. Conduct proactive outreach, run availability reviews, enable feature adoption, log interactions in HubSpot, escalate issues cross-functionally, and meet measurable activity and retention goals.

Support customer success by learning Verint products, driving adoption, creating success roadmaps, assessing health scores (Totango), identifying expansion opportunities, advocating customer needs internally, and assisting renewals/growth.

Provide frontline support to travel advisors via chat, email, and 1:1s; troubleshoot technical issues; become a product and AI expert; create support documentation; collaborate with product and engineering to improve workflows and automate support processes.

Jobs for Humanity aims to create an inclusive employment ecosystem and invites job seekers from diverse backgrounds to register confidentially.

Join Delve's Talent Community to express interest in future roles that match your skills and background. You'll be contacted with opportunities.

SOSi seeks Burmese interpreters for over-the-phone interpretation between English and Burmese, offering support during humanitarian campaigns. Responsibilities include consecutive interpretation, sight translation, and quality control of translated documents.

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.

Freelance Armenian interpreters are needed to provide VRI and OPI services, ensuring accurate interpretation and compliance with standards.