Top Remote Entry Level Customer Success Jobs in Washington DC,

As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.

The Customer Success Manager role involves developing relationships with clients, understanding product technicalities, providing onboarding support, creating sales presentations, collaborating with internal teams, and analyzing market trends. This position focuses on ensuring customer satisfaction and driving product usage.

The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.

The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers via various communication channels, triage support tickets, assist in pre- and post-sales activities, and collaborate with multiple teams. A strong emphasis is placed on building relationships and sharing knowledge within a global support environment.

The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).

This role does not have a specific job opening but invites individuals to submit their resumes. The company seeks passionate individuals who want to improve childhood nutrition and thrive in a collaborative, purpose-driven environment. While travel is required several times a year, the company operates fully remotely.

The Strategic Advisor will serve as a primary contact for customers by managing their online community and communication platforms. Responsibilities include executing strategic plans, providing community insights, mentoring team members, and improving engagement tactics to enhance customer experience with Higher Logic's software.

The Enterprise Onboarding & Implementation Specialist will lead the onboarding process for enterprise partners by guiding them through implementation and platform adoption. Responsibilities include streamlining workflows, developing onboarding documentation, collaborating with various teams, enhancing partner satisfaction, and tracking onboarding metrics for continuous improvement.