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Top Remote Customer Success Jobs in Spokane, WA
AdTech • Automotive • Big Data • Consumer Web
The Dealer Success Specialist at Edmunds is responsible for building relationships with automotive dealers, ensuring their success with Edmunds' tools and services, and providing support and training as needed. This role involves onboarding new customers, addressing issues, and enhancing dealers' performance through diligent monitoring and consultation.
Top Skills:
ExcelSalesforce
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.
Top Skills:
Customer ServiceZendesk
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist at Clay, you will support customers by solving product-related issues and enhancing their experience. Your role involves analyzing customer feedback for product improvement, creating helpful content, and collaborating with teams to meet customer needs. Excellent communication skills and a technical background are essential for success in this dynamic position.
Top Skills:
Coding SolutionsCustomer Support Tools
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eCommerce • Food • Pet • Manufacturing
The Customer Experience Specialist at Spot & Tango will manage complex customer interactions, drive sales and retention efforts, and enhance overall customer experience through effective communication and service. Responsibilities include handling inbound and outbound communications and collaborating with teams to improve service delivery.
Top Skills:
ChatEmailSms
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager at CrowdStrike, you will foster relationships with customers, help them maximize their use of LogScale/Next-Gen SIEM, support business outcomes, manage renewals, and provide strategic business reviews. You will also drive customer engagement and document feedback for internal teams.
Top Skills:
CloudCustomer Success ManagementDevOpsEnterprise Web TechnologiesIt OperationsSecuritySIEMSoarTechnical Account Management
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Insurance • Legal Tech • Social Impact
As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.
Top Skills:
Customer ServiceFrontSalesforce
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build consultative relationships with clients, driving adoption and satisfaction while identifying growth opportunities. This role involves managing customer accounts, facilitating reviews, and advocating for customer needs within the company to optimize service delivery.
Top Skills:
SaaS
Computer Vision • Digital Media • Mobile • Productivity • Social Media • Software
As a Customer Success Manager, you will lead support efforts for VSCO's community, managing a team of support agents, ensuring quality communication, and optimizing customer experience tools. You'll gather insights, recommend solutions, and drive retention by addressing customer needs and leveraging product feedback.
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Top remote Companies in Spokane, WA Hiring Customer Success Roles
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