Top Remote Operations & Support Jobs in San Diego, CA

Provides administrative support for nonprofit grant applications, including maintaining grant calendars, extracting funder requirements, assembling application materials, entering content into portals, proofreading submissions, verifying completeness, executing approved submissions, and logging confirmations. The role requires strong attention to detail, deadline management, data-entry accuracy, and comfort using web portals, cloud databases, and business software. Prior grant-writing experience is not required.

Provides senior-level technical support and escalation management for Altium products, PCB design workflows, enterprise systems, PLM integrations, authentication, and cloud services. Responsibilities include root cause analysis, customer issue resolution, technical documentation, pre-release testing, cross-functional collaboration, and coaching support engineers. The role requires deep PCB and electronic product development expertise, strong communication skills, and the ability to troubleshoot complex customer environments.

Leads centralized revenue operations across Sales, Marketing, SDR, Partner, and Solutions Consulting functions. Partners with the CRO on planning, forecasting, territory design, quotas, pipeline health, and executive reporting. Oversees revenue operations, enablement, systems, data governance, KPI dashboards, and cross-functional operating cadences. Builds and manages a multifunctional team while scaling GTM processes, technology, and AI-enabled infrastructure.

Review and code large volumes of English and Spanish user-generated text, images, and videos according to client guidelines. Meet accuracy and productivity metrics, respond to feedback, attend coaching, perform quality assurance checks, and work independently in a remote queue environment. The role requires a semi-flexible 16-hour weekly schedule, with potential increases to 29 hours, including weekend availability.

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Reviews account activity and payment approval requests, investigates suspicious activity and fraud patterns, and makes risk-based approval or escalation decisions using AI-assisted analysis. The role supports compliance operations, improves processes, documents findings, and collaborates with product, support, and business teams to balance compliance, customer experience, and scalable growth.

Leads Revenue Operations across Sales, Marketing, SDR, and Enablement functions. Partners with the CRO on revenue planning, forecasting, territory design, quota setting, pipeline health, executive reporting, and operational cadence. Owns revenue technology, data governance, funnel processes, KPI dashboards, and cross-functional alignment. Builds and manages a multifunctional operations team while improving sales productivity, enablement, forecast accuracy, and scalable go-to-market processes.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Administer and support the FAMIS 360 CMMS, including system configuration, user security, data loading, property settings, modules, pick lists, and account changes. Serve as the primary support contact, resolve system-generated requests, coordinate with IT on issues and enhancements, manage user access and compliance processes, and provide or coordinate user training. Collaborate with account teams during implementation and maintain integrated systems and facilities-management data.

Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.