Top Remote Operations & Support Jobs in San Diego, CA

Leads enterprise cloud Operations and Maintenance services across Azure and Microsoft 365 for a large defense customer. Owns service performance, SLAs, KPIs, incident and problem management, operational readiness, service transitions, risk mitigation, and continuous improvement. Manages a multidisciplinary organization exceeding 50 employees, provides executive-level customer leadership, oversees operational acceptance reviews, and ensures production services meet support, security, compliance, and business continuity requirements.

This is a general corporate talent-network posting for Headlight, a behavioral healthcare organization. It invites candidates to apply for current or future corporate opportunities and highlights the company’s mission, culture, diversity, inclusion, and commitment to improving mental healthcare access and outcomes. No specific corporate role, responsibilities, qualifications, compensation, travel, or clearance requirements are provided.

Administer and configure the IndySoft calibration management platform across a national lab network. Responsibilities include managing users and workflows, maintaining equipment and reporting configurations, supporting data migrations and site integrations, monitoring integrations with NetSuite and Salesforce, troubleshooting data issues, assisting users, documenting processes, and recommending system improvements. The role requires IndySoft experience, SQL proficiency, knowledge of APIs and data integrations, strong data-quality skills, and effective communication.

Manage and improve the Quality Standards and Internal Audit Frameworks within the Integrated Management System (IMS). Maintain IMS documentation, plan and conduct internal audits, support external certification audit readiness, and ensure alignment with evolving certification and regulatory requirements. Collaborate with stakeholders to drive continuous improvement.

Leads enterprise risk and safety management for outdoor conservation programs. Responsibilities include developing policies and training, reviewing program risks, managing medical information exchange, overseeing safety associates and contractors, coordinating incident response and on-call coverage, facilitating emergency preparedness exercises, conducting incident reviews, evaluating accommodations, and coaching program leaders. The role also manages vendors, maintains procedures and records, and supports continuous safety improvement across remote programs.

Lead and coach a technical Support team while personally handling Tier 1 and Tier 2 issues for legal software products. Establish ticket classification, SLAs, escalation workflows, reporting, knowledge management, and AI-enabled support practices. Evaluate and implement support systems, collaborate with R&D and Cloud Ops, communicate during incidents, monitor client health, and drive retention and continuous improvement.

Open-ended opportunity for talented operators or clinical operators interested in joining Outro Health. The role would support the company’s virtual care model for safely tapering psychiatric medications, with potential focus on refining operations, improving patient experience, supporting research partnerships, and scaling the business.

Participate in a remote, paid interview about technology operations and strategic decision-making. Discuss how your organization manages complex technology environments, evaluates technology investments, balances daily operations with long-term strategy, and navigates internal workflows and solution criteria. Applicants should be current IT or business managers at mid-to-large organizations with direct involvement in technology operations or technical strategy.

Handles primary first-party cyber insurance claims from initial notice through resolution, including coverage analysis, claim correspondence, customer and broker coordination, vendor and counsel management, and claim trend analysis. The role includes structured training toward independent claim handling, collaboration with underwriting, actuarial, finance, and risk teams, licensing support, and occasional industry representation. Fully remote with up to 10% travel.

Manage corporate system access, conduct access audits, support helpdesk and hardware operations, monitor SOC 2 compliance, and collaborate with DevOps and Security Engineering. Improve IT technology usage through requirements gathering, procurement, vendor planning, rollout, and stakeholder coordination. The role requires expertise in identity management, Apple-focused MDM, endpoint security, IT service management, compliance frameworks, and helpdesk ticketing systems.