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Top Remote Customer Success Jobs in Rochester, NY

841+ Job Results
19 Days Ago
2 Locations
Remote
59 Employees
39K-159K Annually
Senior level
59 Employees
39K-159K Annually
Senior level
Software
The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.
19 Days Ago
US
Remote
Mid level
Mid level
Software
As a Customer Success Manager, you will build and maintain long-term relationships with a portfolio of customer accounts, guide customers through their journey, lead onboarding processes, track key metrics, identify expansion opportunities, monitor account health, and advocate for customer needs within the company.
19 Days Ago
US
Remote
124 Employees
Entry level
124 Employees
Entry level
Information Technology • Business Intelligence • Consulting
As a Logistics Specialist, you will manage and optimize transport logistics, coordinate freight offers, prepare shipping documents, oversee transport processes, and engage in unique projects like developing an inventory control system.
24 Employees
Entry level
Software
Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.
19 Days Ago
USA
Remote
167 Employees
Entry level
167 Employees
Entry level
Software
The Customer Success Engineer ensures the technical success of customers using the WordPress VIP platform by providing support, consulting, and troubleshooting deployment issues. The role involves a mix of technical problem-solving, customer communication, and collaboration, often handling complex issues through various channels such as Zendesk tickets and direct customer calls.
19 Days Ago
14 Locations
Remote
4,898 Employees
100K-125K Annually
Senior level
4,898 Employees
100K-125K Annually
Senior level
Digital Media • Fintech • Information Technology
The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+21 More
19 Days Ago
8 Locations
Remote
125 Employees
Mid level
125 Employees
Mid level
eCommerce • Retail • Consulting
As a Customer Success Manager at ANKA, you will manage a dedicated portfolio of sellers, respond to customer inquiries on our CRM, and conduct bi-weekly webinars. Your KPIs include retention, revenue, and churn rate.
19 Days Ago
United States
Remote
71 Employees
Mid level
71 Employees
Mid level
Fintech
The Customer Success Manager will oversee the management of customer support and success, ensuring effective communication between customers and internal teams. Responsibilities include creating support policies, managing ticket queues, conducting technical analyses, and driving issue resolutions with various stakeholders.
19 Days Ago
USA
Remote
95 Employees
120K-180K Annually
Senior level
95 Employees
120K-180K Annually
Senior level
Software
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
19 Days Ago
USA
Remote
142 Employees
Senior level
142 Employees
Senior level
Cloud • Software
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
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