Top Remote Senior Level Jobs in Reno, NV

Provides advanced technical and customer support for Edmentum products through multiple communication channels. Resolves escalated issues, manages strategic customer relationships, documents resolutions, coordinates with internal teams, and meets service metrics. Acts as a subject matter expert for Tier I support by coaching staff, analyzing customer trends, reporting feedback, and improving troubleshooting processes and customer experience.

Leads integrated omnichannel media strategy for pharmaceutical brands across HCP and DTC audiences. Owns channel planning, investment frameworks, large media budgets, agency partnerships, performance optimization, client leadership, and launch and lifecycle strategy. Ensures media plans comply with MLR and FDA requirements while using data to improve engagement, adoption, and prescription lift.

Own and evolve patient-facing clinical application surfaces, including a React widget, clinician portal, and Python service layer. Lead full-stack architecture, AI application integrations, encounter data flows, internal tooling, versioned shared components, and operational reliability. Partner with AI engineers on LLM-enabled workflows, maintain dependencies, protect consumers from breaking changes, and mentor junior engineers. The role requires durable ownership of rapidly built systems and delivery of critical healthcare technology.

Serve as the primary technical advisor for Enterprise customers, supporting onboarding, training, integrations, troubleshooting, and Storybook adoption. Design tailored solutions, manage technical account initiatives, collaborate with Customer Success, Sales, Product, Engineering, and Developer Experience teams, and identify expansion opportunities while improving internal workflows and customer outcomes.

Provides advanced technical support for enterprise customers using Chainguard Images. Responsibilities include triaging complex issues, investigating container and cloud environments, coordinating engineering escalations, meeting SLAs, communicating with technical and nontechnical stakeholders, documenting solutions, contributing to knowledge bases, prioritizing support queues, and participating in after-hours on-call rotations.

Leads and scales Ballotpedia’s remote Operations Department, overseeing HR, talent management, finance, budgeting, payroll, compliance, legal risk, administration, and team development. The role develops financial models and reports, manages organizational systems, supports regulatory compliance, coordinates legal matters, and partners with leadership to improve operational effectiveness and financial health.

Leads government customer relationships, federal proposal development, capture activities, and contract administration. Manages bid/no-bid decisions, compliance matrices, technical and cost volumes, solicitation responses, negotiations, contract modifications, invoicing, and reporting. Maintains federal registrations and compliance with FAR, DFARS, NIST, CMMC, and export-control requirements. Supports commercial contracting and builds the company’s contracts and proposals processes.

Leads industrial business development by qualifying customers, building strategic alliances, closing opportunities, and achieving pipeline and bookings targets. Develops customer relationships, aligns Flex’s engineering, manufacturing, supply chain, logistics, and aftermarket solutions with product roadmaps, and supports new account execution. Partners with finance and internal teams on financial KPIs while influencing executives and key clients across industrial markets including energy infrastructure, HVAC, robotics, warehouse automation, and semiconductors.

Develop and execute social media strategies for a B2B SaaS brand, create campaign content, manage social calendars, engage communities, monitor reputation, handle escalations, analyze performance, and report results. The role also supports paid social advertising, employee advocacy, competitive tracking, crisis management, and video production across LinkedIn, Instagram, TikTok, and X. It is fully remote with up to 10% travel and expected attendance at an annual company offsite.

Own Bloomerang’s earned media strategy, media relations, pitching, bylines, op-eds, press releases, awards, podcasts, trendjacking, and media reporting. Build journalist relationships across technology and nonprofit sectors, partner with executives on media-ready perspectives, and use AI tools for pitch personalization, monitoring, and drafting while maintaining editorial judgment and brand voice.