Top Remote Senior Level Jobs in Reno, NV

Executive leader responsible for Customer Experience program management strategy, portfolio governance, delivery standards, operational scaling, performance analytics, and cross-functional alignment. The role leads Associate Directors and program teams, establishes PMO frameworks, oversees complex initiatives, drives executive reporting and decision governance, and builds scalable processes, accountability structures, and leadership development programs.

Leads onsite digital technology operations, serving as the primary escalation point between enterprise IT, local leadership, vendors, and production environments. Oversees infrastructure reliability, security, compliance, audit readiness, hosting costs, service delivery, vendor SLAs, and technology deployments. Coordinates network upgrades, facility expansions, equipment installations, collaboration rollouts, maintenance, and telecommunications improvements while advocating for site priorities and ensuring reliable technology support.

Provides in-house legal support across commercial contracts, fintech regulatory matters, disputes, litigation, employment issues, M&A, privacy, governance, and cross-border transactions. Negotiates contracts, manages regulatory submissions and legal deadlines, advises internal teams and the risk committee, and coordinates outside counsel. Maintains and improves the Ivo contract and vendor database, develops contract reporting, aligns compliance workflows, and implements legal-process improvements.

Oversee high-volume accounts receivable activities, including client billing, invoice processing, account reconciliations, discrepancy resolution, billing setup, journal entries, and month-end close support. Partner with client services and finance teams, improve AR workflows and controls, maintain accurate documentation, and support audits while managing confidential financial information.

Designs, builds, and optimizes enterprise data pipelines, warehouses, lakes, semantic models, and ETL/ELT solutions. Develops SQL and Power BI solutions, leads data modeling, ensures data quality and governance, resolves performance issues, and contributes to data architecture. Collaborates with HR stakeholders, analysts, data scientists, and technology teams to deliver scalable analytics and reporting platforms.

Leads organization-wide privacy incident response, including intake, investigation, risk assessment, notification, remediation, and closure. Monitors privacy and breach notification regulations, develops compliance guidance and response procedures, supports audits and regulator inquiries, and analyzes incident trends and controls. Partners with legal, information security, IT, vendors, and business teams to manage incidents, improve privacy processes, deliver training, and strengthen preventive controls.

Write high-volume email campaigns and flows in Klaviyo for complex DTC brands. Translate retention briefs into persuasive promotional, educational, launch, and seasonal copy; develop creative concepts; create brand voice guides, email best practices, and AI workflows; review and coach other writers; and help establish and scale the agency’s dedicated copywriting function.

Designs, develops, tunes, and maintains scalable AWS cloud infrastructure and containerized application deployments. Responsibilities include managing EKS, ECS, networking, storage, CI/CD pipelines, security boundaries, monitoring, alerting, and cloud migrations. The role uses Docker, Kubernetes, Python, Bash, Datadog, and AWS services while documenting solutions under the AWS Well-Architected Framework. It also supports compliance, technical documentation, and infrastructure automation, with preferred experience in API gateways, SFTP, web servers, and Atlassian tools.

Designs and secures AWS and Kubernetes cloud platforms, CI/CD pipelines, infrastructure-as-code solutions, container deployments, and security automation. Integrates vulnerability scanning, compliance monitoring, identity controls, zero-trust principles, and least-privilege access. Troubleshoots complex cloud, application, networking, and operating-system issues; improves cost efficiency and developer workflows; supports regulated and government environments; leads technical discussions, mentors engineers, and promotes secure engineering practices.

Leads customer growth marketing for a B2B SaaS product by driving feature adoption, customer expansion, trial conversion, and sales enablement. Responsibilities include launch communications, adoption programs, customer stories, account-based marketing, expansion deal support, usage reporting, customer research, and positioning insights. Partners closely with Product, Customer Success, Account Management, Sales, Demand Generation, and Operations teams while using AI tools and analytics to improve content, messaging, and growth programs.

Leads the KFC US site reliability engineering team responsible for cloud infrastructure, restaurant connectivity, in-store edge systems, reliability, security, compliance, and operational excellence. Oversees architecture, infrastructure as code, deployment automation, observability, incident response, vendor coordination, and continuous improvement. Develops engineers, establishes sustainable on-call practices, manages platform risks, and partners with technology, restaurant operations, cybersecurity, and global reliability leadership.