Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Process and manage loans and distributions for retirement plans, handle high-volume requests, resolve issues, assist participants and recordkeepers, perform data entry and reporting, and maintain PensionPro, FT William, and ERISApedia records to ensure timely, compliant processing.

Support underwriters by establishing submissions, preparing quotes, binders and policies, gathering loss runs and risk information, calculating premiums, managing account documentation, and following up with producers.

Provide high-level administrative support to the CEO office in a Co-CEO model: manage complex calendars, coordinate domestic and international travel (commercial and private aviation), prepare briefing materials, oversee budgets/expenses, track projects and events, and liaise with stakeholders to streamline executive operations.

Support Talent Managers with end-to-end campaign execution, creator and client communication, invoicing coordination, CRM data maintenance, market research/scouting, and administrative tasks to enable campaign delivery and talent relations.

Provide administrative support for the High School Editorial team: process invoices and payments, prepare manuscripts for production, create Jira tickets, program surveys and process data in Qualtrics, route documents via DocuSign, maintain tracking spreadsheets, onboard contractors, and coordinate with cross-functional teams and external contributors to ensure smooth daily operations.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Lead the Americas Complaints team, managing complaint resolution and regulatory responses. Use data analysis to improve processes and mentor team members.

Provide technical support to strategic enterprise customers, troubleshooting networking and system issues, performing health checks, validating upgrades in lab environments, escalating to engineering, and delivering proactive recommendations. Manage enterprise customer relationships, perform packet capture analysis, set up test environments, and provide rotating after-hours support.

Manage relationships and performance of a network of DME vendor partners, monitor SLAs and metrics, onboard and integrate vendors, resolve escalations, maintain compliance and documentation, develop vendor scorecards and pricing strategies, and collaborate cross-functionally to improve workflows and network reliability.

The linguist will monitor, transcribe, translate, and validate materials in Urban English/Ebonics, ensuring accurate communication and compliance with regulations.