Top Remote Jobs in Provo, UT

This role involves building and maintaining observability services, ensuring service reliability, and collaborating with other teams on best practices.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

Design, build, and support the MongoDB Node.js Driver and related native addons; contribute to JavaScript client libraries and driver specifications; investigate bugs and support requests; collaborate with a distributed engineering team and participate in open-source development.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

Manage privileged access systems, implement AI-based security capabilities, and enhance security architecture. Provide operational support for privileged management solutions and develop system improvements.

Build and scale backend services for verification orchestration, risk evaluation, and automated approval decisions. Integrate third-party data providers and ML models, develop rule engines and document automation, maintain APIs and event streams, and improve observability, compliance, and platform reuse across lending products.

Own end-to-end product strategy and execution for broker-facing enrollment workflows. Manage and mentor two PMs, design compliant, high-throughput telephonic workflows, define measurable outcomes, instrument product analytics, and partner cross-functionally to reduce errors, speed enrollment, and ensure auditable compliance.

Lead analytics for marketing and customer acquisition: build dashboards, design and evaluate A/B tests, monitor conversion funnels, develop multi-touch attribution reporting, migrate reports to new systems, combine structured and unstructured data, and partner across Marketing, Sales, Finance, Operations, Credit, and Technology to turn insights into automated actions.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Compliance Officer will monitor trading activity, review compliance policies, assist in compliance controls, and support regulatory adherence.

The Sales Support & Execution Manager leads sales lifecycle execution, manages the Sales Support Representative team, and ensures high renewal rates and effective customer engagement.

The Senior Technical Program Manager will lead complex cross-functional programs, manage dependencies, and partner with engineering leadership to scale systems and improve processes.