Top Remote Jobs in Provo, UT

Senior Software Engineer to design and implement C++/Python software, accelerate workloads with CUDA, develop and maintain Linux kernel modules and system services, optimize system and GPU performance, manage Linux systems, mentor junior engineers, and integrate AI technologies across products.

Own customer renewals, retention, expansion, and cross-sell opportunities for mid-market and enterprise school districts. Build strategic account plans, guide onboarding and product adoption, monitor account health, mitigate churn risks, maintain accurate Salesforce forecasts, and achieve renewal and expansion targets. Serve as a trusted customer advocate while collaborating with Sales, Product, and cross-functional teams to resolve issues and increase long-term customer value.

Supports institutional customers through onboarding, training, adoption, engagement, and renewal preparation. Manages customer questions, usage monitoring, reporting, account records, and follow-up while triaging learner and educator support requests. Coordinates with Sales, Marketing, Product, and Support to resolve issues, gather feedback, identify expansion opportunities, and improve retention. Uses CRM and approved AI tools for documentation, summaries, and routine account administration.

Creates, edits, and manages technical marketing content across blogs, websites, social media, email, advertisements, press releases, and multimedia channels. Develops content strategies and calendars, researches complex topics, coordinates vendors and freelancers, monitors content performance, conducts interviews, and maintains website content. The role requires strong writing, editing, research, technical comprehension, project management, and collaboration skills.

Own renewals and recovery of stalled enrollments by running outreach, calls, campaigns, and appointments. Build renewal cadences, scripts, and recovery processes. Analyze customer data to identify churn drivers and drive fixes with product, pricing, and partner teams. Act as the voice of the customer in cross-functional renewals work.

Provides high-volume client support for prenatal diagnostic test orders by obtaining missing information, managing follow-up queues, documenting communications in CRM and LIMS systems, updating order data, resolving inquiries, and coordinating with laboratory, sales, billing, and support teams. The role also identifies workflow issues and supports process improvements.

Drives business development and revenue growth by building executive relationships, creating opportunities, managing sales pipelines, shaping tailored solutions, leading pursuits through contract close, and expanding newly acquired accounts. Oversees forecasting, pricing, margins, proposals, client onboarding, and early delivery engagement while collaborating with internal practice teams and innovation partners across marketing, customer engagement, technology, and experience design.

Own Influ2’s content strategy and editorial calendar while creating, editing, and distributing website, blog, thought leadership, customer story, report, and email content. Partner with SEO and marketing channel owners to improve visibility, engagement, and pipeline impact. Maintain high editorial standards, develop original ideas, analyze performance, and serve as a strategic and creative partner across marketing.

Lead client engagements involving AI and machine learning solutions. Translate customer outcomes into technical direction, define requirements and success measures, review architectures and data pipelines, coordinate engineering delivery, and manage project planning, budgets, forecasts, and workstreams. The role requires technical fluency across APIs, cloud platforms, CI/CD, and ML deployment, plus experience delivering custom software and data solutions for complex, multi-stakeholder customers.

Work directly with the founder to design and build core product features: integrations that pull license data, automation to file renewals/applications, data cleaning with AI, dashboard and alerting UX, and establish engineering practices for testing, deployments, and security. Term contractor role with potential conversion to full-time based on performance.