Top Remote Senior Level Jobs in Provo, UT

Owns customer needs and close-the-loop processes, coordinates with cross-functional teams to resolve issues and improve customer experiences, uses Gainsight to track customer inputs, and mentors junior representatives. Requires advanced knowledge of company products and services, customer engagement experience, and the ability to recommend process improvements.

Own escalated Tier 3 customer issues across Calix Cloud, EXOS, and managed services; troubleshoot complex networking and software problems, identify product defects, collaborate with development and technical teams, mentor frontline support engineers, document solutions, and represent customer needs internally. The role focuses on cloud-connected Wi-Fi products and requires strong networking, scripting, Linux, troubleshooting, communication, and technical account management skills.

Lead application security across the SDLC, partnering with engineering teams on secure architecture, coding, testing, deployment, and cloud services. Conduct manual web application and API testing, improve automated CI/CD security controls, establish secure coding standards, assess third-party risks, support vulnerability management and incident response, and ensure healthcare compliance. The role also develops enterprise-wide security policies and evaluates emerging security technologies.

Manage and grow client relationships in the eClinical industry, drive new business and revenue, develop territory and account plans, conduct market intelligence, partner with service delivery and cross-functional teams, use Salesforce for account management, and travel extensively (40-60%).

Lead presales technical discovery and solution design for AI/GPU and HPC infrastructure. Review technical designs, build take-offs, estimate services, write SOWs, and present solutions to win business while coordinating with technical and business stakeholders.

Plans and executes HR, employee engagement, company-wide meeting, leadership development, facilities, onboarding, and executive support initiatives. Manages project plans, timelines, budgets, vendors, communications, merchandise inventory, and cross-functional stakeholders. Coordinates events, leadership sessions, onboarding materials, and external visibility opportunities while maintaining confidentiality, organization, and operational efficiency. The role is predominantly remote but requires Philadelphia-area attendance and business-related travel.

Leads political digital fundraising, advocacy, and communications programs across email, web, social media, and search. Develops client strategies, manages cross-functional teams, oversees campaign KPIs, ROI, forecasting, budgets, timelines, reporting, and invoicing. Builds client relationships, identifies prospective partners, pitches services, advises on industry best practices, and manages digital campaigns using platforms such as Action Kit, NGP, Salesforce, and Luminate.

Own the strategy, roadmap, governance, and external productization of ComPsych’s Databricks-based data platform and API layer. Define data products, schemas, quality standards, documentation, access tiers, SLAs, and developer experiences. Partner with Data Engineering, Architecture, Sales, Legal, and Security to manage sensitive behavioral health and absence data, external data-sharing agreements, and commercial opportunities. Guide API versioning, onboarding, support, and data governance while balancing technical, compliance, and customer needs.

Own the strategy and roadmap for Dave’s financial data platform, including vendor integrations, data ingestion, normalization, storage, access, quality, and monitoring. Partner with Engineering and Data Science to create financial signals that improve underwriting and repayment prediction. Manage data partners, evaluate new sources, define platform KPIs, and connect data improvements to approval rates, losses, retention, and future credit products.

Own customer success for 40–50 mid-market government contracting accounts. Drive platform adoption, value realization, user training, quarterly business reviews, account health, risk mitigation, and expansion identification. Partner with Account Managers on renewals, translate customer feedback into product improvements, and collaborate with Sales and Engineering. The role requires substantial GovCon proposal and capture experience, customer-facing experience, strong communication, analytical judgment, and U.S. citizenship for federal background screening.