Top Remote Senior Level Jobs in Providence, RI

Manages multiple complex, cross-functional IT projects from initiation through delivery and closure. Responsibilities include planning, resource allocation, milestone tracking, risk mitigation, change control, testing, documentation, training, vendor coordination, stakeholder communication, KPI reporting, and process improvement. The role leads project scope definition, ensures technical feasibility, manages budgets and timelines, and provides executive-level status updates.

Leads the design, deployment, security, and operation of multi-account AWS infrastructure. Builds Terraform-based platforms, CI/CD pipelines, observability, disaster recovery, and secure networking solutions while supporting migrations and modernization. Establishes infrastructure standards, operational readiness practices, and engineering processes; mentors engineers and drives technical initiatives independently. Troubleshoots complex production, networking, security, and reliability issues across customer environments.

Provides global technical support for Honeywell Process Solutions systems and infrastructure, troubleshooting Experion PKS and legacy process control products. Manages customer cases within SLA requirements, documents resolutions, communicates with stakeholders, creates knowledge articles, supports follow-the-sun and emergency operations, and collaborates with developers to identify and resolve product defects. Customer site visits may be required for critical investigations.

Manage and expand an assigned portfolio of mid-market or SMB B2B SaaS customers. Build account plans, identify whitespace, execute upsell and cross-sell plays, negotiate commercial terms, manage proposals and contracts, and maintain accurate Salesforce pipeline forecasts. Partner with Customer Success and cross-functional teams to accelerate expansion opportunities and grow monthly recurring revenue.

Lead architecture and hands-on development for scalable GCP infrastructure and AI platforms. Build Python microservices, deterministic policy engines, governed data pipelines, GraphRAG retrieval, Vertex AI agent workflows, and evaluation systems. Establish data contracts, security controls, observability, CI/CD, and cost-efficient cloud operations while mentoring engineering squads and translating enterprise architecture into delivery plans.

Lead technical implementations of Talkdesk CXA and CCaaS solutions for healthcare and life sciences customers. Design, develop, deploy, and troubleshoot integrations with Epic, Veeva Vault, Salesforce Life Sciences Cloud, and other EHR, EMR, and CRM systems using HL7 and FHIR. Serve as a subject matter expert, mentor internal teams, create reusable implementation assets, ensure compliance and security, and advise executives and customers on CXA strategy and integration success.

Manages brand partnerships, retail collaborations, consumer activations, tentpole events, pop-ups, sampling programs, and shopper marketing initiatives. Coordinates partners, agencies, vendors, budgets, contracts, timelines, and cross-functional teams to deliver programs on strategy and budget. Tracks performance across engagement, earned media, trial, retail execution, sales, and brand-building KPIs while strengthening Jade Leaf Matcha’s visibility and appeal.

Designs and builds cloud-native maintenance planning software for U.S. Navy and defense customers. Responsibilities include modernizing legacy systems, developing data transformations and APIs, designing microservices, implementing identity and access controls, ensuring data quality and compliance, and leading architecture and technical delivery. The role collaborates with government, vendor, platform, and engineering stakeholders, mentors engineers, documents systems, and supports development through production sustainment in a remote environment.

Leads enterprise transformation projects and initiatives for the Chief Transformation Officer and leadership team. Responsibilities include defining strategies and roadmaps, managing cross-functional execution, stakeholders, project plans, deliverables, risks, dependencies, and performance metrics. The role facilitates executive decision-making, drives organizational change, and supports strategic projects across the company.

Own a portfolio of 12–18 technical customer accounts, driving onboarding, product adoption, retention, expansion, and customer advocacy. Provide advanced product expertise, lead complex deployments and escalations, conduct executive business reviews, develop success plans, communicate product roadmaps, and translate customer feedback for Product and Engineering. The role also helps mature the Customer Success organization and requires technical experience with security products, cloud email, identity platforms, SQL, code, and API integrations.