Top Remote Senior Level Jobs in Providence, RI

Lead and scale Customer Success for Webflow’s Source AI platform. Manage strategic enterprise accounts, drive renewals and expansion, guide AI agents from pilot to production, define customer outcomes and ROI, and build playbooks, health metrics, enablement, and AI-powered workflows. Hire and coach the growing team while partnering with Sales, Solutions Architects, and Forward Deployed Engineers to improve adoption, retention, and customer value.

Leads quality, coaching, leadership development, performance improvement, and change management across lottery fulfillment centers. Uses analytics to identify trends, establish KPIs, improve customer experiences, and guide operational decisions. Manages project managers, oversees cross-functional initiatives, supports adoption of new processes and technologies, and ensures compliance with regulatory requirements. The role requires stakeholder influence, team leadership, complex project management, and travel to fulfillment centers nationwide.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Lead Toast’s high-volume customer training team across U.S. and international markets. The role owns training strategy, scalability, quality standards, scheduling, capacity planning, team development, stakeholder alignment, and data-driven program improvement. It also guides AI adoption in live training, content development, and trainer coaching while partnering with Customer Success, Product, Marketing, Learning Design, and Enablement teams to improve customer adoption and retention.

Manage the insurance tax team, assist in client relationships and business development, oversee tax compliance, and support tax strategies.

Leads Motive’s global security compliance, privacy, risk, audit, customer trust, and AI governance functions. Builds integrated controls across ISO, SOC, PCI DSS, FedRAMP, GDPR, and related frameworks; manages audits, privacy operations, international regulatory readiness, customer security reviews, policies, training, and human risk. The role also establishes AI-first automation, AI governance, and a path to FedRAMP while leading a distributed team and partnering across Legal, Engineering, Product, IT, Finance, Sales, and Customer Success.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Manages brand alignment and serves as the liaison between business stakeholders and creative teams. Oversees creative strategy, project scope, planning, execution, budgets, timelines, and delivery across marketing channels. Reviews campaign analytics to identify optimization opportunities, facilitates collaboration, presents work to internal clients, and supports performance marketing initiatives. Requires substantial creative agency experience, project management expertise, and the ability to use AI to improve operational efficiency.

Support and optimize People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improve workflows through automation and self-service solutions, partner with cross-functional teams and vendors, maintain documentation and audit-ready controls, and lead operational improvement initiatives. Analyze service trends and drive adoption of new processes and tools.

Lead UX research and design for B2B/SaaS insurance products: create wireframes, mockups, and prototypes; run user research and usability tests; use analytics to measure outcomes; collaborate with product and engineering to implement consistent, validated UX solutions.

Develop and execute product-led growth, lifecycle marketing, and technical audience programs for Voyage AI. Drive awareness, onboarding, activation, adoption, expansion, and continued usage through campaigns, experiments, content, emerging channels, and cross-sell strategies. Partner with Product, Product Marketing, Analytics, Builder Relations, and Data Science teams. Segment audiences, analyze customer and product data, monitor funnel KPIs, optimize messaging and experiences, and identify scalable growth opportunities.

Senior Designer responsible for developing high-impact brand and marketing creative across event branding, environmental design, presentations, campaigns, and production assets. The role involves driving projects from brief to delivery, collaborating cross-functionally, maintaining design systems and brand guidelines, using data to inform decisions, and applying AI tools to accelerate creative exploration and production.

Manage strategic enterprise accounts in the fuel and convenience-store industries, guiding onboarding, retention, growth, and expansion. Build account plans, conduct performance reviews, interpret data, create reports and case studies, monitor account health, address churn risks, and identify expansion opportunities. Partner with analytics, product, marketing, and operations teams while maintaining relationships with senior client stakeholders. The role includes up to 20% travel.