Top Remote Customer Success Jobs in Portland, OR

The Senior Manager of Customer Support will lead a team of Customer Support Managers, focusing on customer satisfaction and performance metrics. Responsibilities include coaching team members, managing projects, optimizing resources, and implementing process improvements. The role requires strong leadership skills, data-driven decision-making, and collaboration with cross-functional teams to enhance the customer experience.

The Customer Success Manager will deliver candidates to clients, manage communications, provide product feedback, and ensure customer retention.

The Customer Partner will manage client support, resolve revenue cycle issues, analyze claims, and perform data reviews to improve revenue flow.

As a Revenue Manager, you'll advise clients on revenue strategies, monitor account health, deliver tailored training, and collaborate with product teams for continuous improvement.

The Customer Solutions Architect ensures successful post-sales implementation, enhances customer satisfaction, and supports product adoption and renewals, acting as a technical lead and trusted advisor.

The Senior Technical Support Specialist assists customers with technical issues, collaborates with internal teams, and ensures high customer satisfaction through effective problem-solving and communication.

The Retention Specialist Manager will lead and develop a team focused on customer retention, manage escalations, and achieve performance goals while improving processes.