Top Remote Senior Level Jobs in Pittsburgh, PA

Lead strategy and execution of contact center training and quality assurance programs. Manage a team delivering onboarding, coaching, quality monitoring, calibration, compliance readiness, and learning evaluation. Use analytics and operational data to identify gaps, drive improvements in agent performance, customer satisfaction, first contact resolution, and operational effectiveness while partnering with cross-functional stakeholders.

Manage and perform red and purple team engagements, external/internal penetration tests, wireless/web/mobile/embedded assessments, ransomware readiness and social engineering. Develop tools, incorporate threat intelligence, present findings to technical and executive audiences, and mentor and expand offensive security capabilities. Occasional travel (~10%).

Lead and build vdBA's Managed Detection and Response service line for life sciences: own roadmap, tooling, SLAs, incident response, compliance (SOC 2/HITRUST/ISO), client engagements, and scale the security operations team while integrating security into delivery and sales.

Lead joint go-to-market planning and execution with partners and CAMs across digital and in-person programs. Manage co-marketing calendars, create co-branded assets, run events, track performance, and optimize partner engagement to drive pipeline and partnership growth.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.

Lead and improve ZODL security posture, manage incident response, coordinate external audits, advise staff on operational and personal security, prioritize mitigations, recruit security talent, and collaborate with engineering and research to secure Zcash software and protocols.

Lead product strategy, roadmap, and client-facing product advisement for healthcare infusion-related solutions. Define requirements, collaborate cross-functionally (Client, Product, Architecture, Dev, QA, Design), support UI/UX and pharmacy process optimization, drive go-to-market activities, competitive analysis, training, pricing validation, and ensure HIPAA/compliance adherence throughout the product lifecycle.

Lead frontend architecture and implementation for new products using React, TypeScript, and Next.js. Collaborate with Product and Design, define patterns and testing strategies, ensure performance, accessibility, and observability, mentor engineers, and drive cross-team initiatives to align frontend systems with backend APIs and platform requirements.

Perform advanced offensive security work: conduct complex penetration tests, teach and integrate offensive tradecraft into the AI platform, harden product and company defenses, and collaborate with core engineers to build and ship capabilities that automate red-team techniques.

Lead and execute OT/IoT security assessments, design and implement OT security architectures, perform technical testing, produce remediation recommendations and documentation, and guide organizational change for energy/water/manufacturing clients.