Top Remote Senior Level Jobs in Pittsburgh, PA

Own analytics for Customer Success and Operations by translating ambiguous business questions into metrics, reports, dashboards, and PRDs. Partner with senior leaders, CSMs, Analytics Engineers, and Operations teams to improve retention, permit turnaround, and organizational scalability. Build self-service dashboards, develop dbt models, document analytics assets, prioritize high-impact requests, and use LLM tools to accelerate SQL, reporting, and data-model development.

Manage pricing infrastructure and strategy, maintain price books, evaluate EBITDA impact, and lead commercial integration for acquisitions and Greenfield operations. Deliver P&L variance, price mix, financial risk, and productivity analyses supporting margin improvement and Capex decisions. Partner with Operations, IT, and the AI Steering Committee on commercial systems, responsible AI governance, and AI-enabled workflow improvements. Regular travel to branches and regional operations, including overnight stays, is required.

Build and maintain Snowflake and dbt data platforms, including ELT pipelines, tested models, orchestration, monitoring, documentation, access controls, and governance. Optimize performance and costs while ensuring reliable, discoverable data for internal dashboards, client products, and AI/ML use cases. Translate ambiguous stakeholder needs into durable solutions and apply strong software engineering practices, including Git, CI/CD, code review, Python, testing, and alerting.

Own end-to-end B2B content strategy across the funnel, including editorial planning, website content, SEO, paid media, nurture campaigns, reports, narratives, and press releases. Manage freelancers and agencies, maintain brand voice, support Sales, and optimize content for traffic and pipeline using analytics, A/B testing, personalization, and AI tools. The role requires strong writing, editing, strategic ownership, and comfort engaging technical SaaS audiences.

Manage a large-group employee benefits book of business, including client relationships, renewals, marketing, carrier negotiations, compliance, presentations, strategic planning, and implementation. Advise clients on group benefits and ERISA obligations, resolve technical issues, identify growth opportunities, and coordinate with producers, carriers, vendors, and account managers. The role requires maintaining industry expertise, ensuring accurate service delivery, and traveling for client and prospect meetings up to 40% during Q4.

Own Minoan’s finance operations, including month-end close, GAAP reporting, reconciliations, cash flow, payments, sales tax, expense controls, investor reporting, and outsourced accounting relationships. Build scalable processes and automate finance workflows using tools such as QuickBooks, Sigma, and Snowflake. Partner cross-functionally across Sales, Operations, Marketing, Product, and Brand Partnerships, with increasing responsibility for FP&A and strategic planning as the company grows.

Own scaled and direct customer success strategies for Helium 10 Ads and Amazon Seller Central advertising customers. Design onboarding, adoption, retention, renewal, and expansion programs using playbooks, automation, content, and performance data. Manage strategic accounts, conduct business reviews, identify growth opportunities, optimize advertising ROI, and guide cross-functional teams. Independently develop and test engagement initiatives, evaluate self-service experiences, and improve customer outcomes across a broad advertising portfolio.

Own go-to-market strategy for a product portfolio, including positioning, messaging, buyer personas, competitive programs, launches, pricing and packaging input, sales enablement, customer advocacy, and growth initiatives. Use market intelligence, customer insights, analytics, and ROI measurement to improve acquisition, expansion, retention, adoption, and competitive performance. Represent the company through customer engagements, conferences, webinars, media opportunities, and executive presentations.

Lead and own cross-organizational technical programs for ML and robotics platform development, define roadmaps and milestones, remove blockers, align diverse engineering teams, and drive adoption of platform best practices to deliver scalable autonomy and infrastructure outcomes.

Lead complex technology implementations from scoping through delivery across internal teams, customers, and third-party partners. Own timelines, dependencies, risks, governance, change control, technical integration design, stakeholder communication, and delivery artifacts. Partner with Product, Engineering, Data, Customer Success, and public-sector customers to ensure high-quality, on-time outcomes. Help build scalable professional services processes and delivery playbooks.