Top Remote Customer Success & Experience Jobs in Pittsburgh, PA

The Success Advisor will engage customers to drive growth, support onboarding, and build systematic processes to enhance product adoption and customer relationships. This role requires technical expertise and a focus on data-driven insights for improving customer experience and product usage.

The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.

The Developer Success Engineer serves as the primary contact for developers, offering technical guidance, troubleshooting support, and mentoring junior team members to enhance the developer experience with WorkOS products.

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.

The Customer Experience Analyst will improve IVR operations through data analysis, optimization methods, and recommendations, focusing on Mandarin-speaking customers.

The Senior Solutions Engineer provides pre-sales support, conducts technical discovery, and delivers product demos focusing on Power BI solutions. Responsibilities include client engagement, solution design, and feedback sharing to enhance product offerings.

Manage post-sales lifecycle for enterprise accounts, identify business opportunities, build relationships, and meet revenue targets as a trusted advisor.

The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.

The Account Manager manages client relationships, drives revenue growth, ensures client satisfaction, and collaborates with teams for effective delivery of services.

The Learning Specialist facilitates engaging training programs and develops content, driving behavior change and supporting organizational goals while fostering a growth-oriented learning culture.