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Top Remote IT Support & Helpdesk Jobs in Pittsburgh, PA
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Serve as the onsite lead for a Philadelphia customer: manage contract compliance, liaise between Motorola, local partners and the customer, diagnose and escalate system failures, monitor availability, support technical upgrades, maintain service histories and identify growth opportunities with sales.
Top Skills:
Microsoft Mcse,Cisco Ccna,Windows Server 2008,Windows Server 2012,Windows 7,Windows 10,Windows Domain,Active Directory,Lan,Wan,Dell Hardware,Hp Hardware,Linux,Unix,Voip
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
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Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Edtech • Healthtech • Information Technology • Hospitality
The Senior IT Operations Engineer will manage IT access, resolve security issues, improve operational efficiency, and handle vendor relationships, ensuring data safety while allowing team flexibility.
Top Skills:
AirtableAtlassianConfluenceGoogle SuiteIamJIRAJira Service ManagementNotionRipplingSAMLSlackSsoZapier
Artificial Intelligence • Information Technology • Consulting
The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.
Top Skills:
Data Center TechnologiesEnterprise Networking EquipmentGpu-Based EnvironmentsHigh-Performance ComputingItilItsmServer Hardware
Cloud • Fintech • Insurance • Software
The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.
Top Skills:
DevOpsItilJIRAServicenowSreZendesk
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Healthtech • Biotech
Manage daily operations of Veeva systems, assist in user onboarding, execute Computer System Validation, and provide user support.
Top Skills:
Computer System Validation (Csv)EdcEdiaryIrtVeevaVeeva Vault Qualitydocs
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