Top Remote IT Support & Helpdesk Jobs in Pittsburgh, PA

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.