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Top Remote IT Support & Helpdesk Jobs in Pittsburgh, PA
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
AddigyAtlassian CloudCloud Phone SystemConfluenceConnectwise ControlEndpoint ManagementEntraidGoogle WorkspaceIntuneJIRAJira Service DeskLanmacOSOffice 365OktaRmmSentineloneSlackVoipVpnWanWindowsZoom
Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills:
1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Fintech • Software • Financial Services
The Empower Help Desk assists users with Empower software issues, manages call resolutions, and supports credential setups, ensuring user satisfaction and software functionality.
Top Skills:
AppleEmpowerIceRemote Control SoftwareTicketing SystemWindows
Information Technology • Software
The Technical Support Specialist provides support for security detection systems, ensuring operational availability and resolving technical issues, while also mentoring field service teams.
Top Skills:
Examiner 3DxMs Office SuiteReveal Ct80Specialized Software Programs
Fintech • Real Estate • Software
As a Senior IT Helpdesk Specialist, you'll provide technical support, troubleshoot user issues, guide employees, document procedures, manage hardware/software setups, and assist with onboarding and IT projects.
Top Skills:
AndroidAtlassianGoogle WorkspaceiOSIt Ticketing SystemsmacOSMdm SolutionsMS OfficeOffice365OktaSlackTelephonyWindowsZoom
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Biotech
The Associate Director manages IT quality systems for R&D, leads data migration to Veeva, collaborates with stakeholders, and ensures GxP compliance.
Top Skills:
AIEtmfGdprHipaaMlVeeva Vault QualityVeeva Vault QualitydocsVeeva Vault RimVeeva Vault Safety
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Top remote Companies in Pittsburgh, PA Hiring Operations & Support Roles
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