Top Remote Food Operations & Support Jobs in Pittsburgh, PA

Provide inbound/outbound email and phone support via Zendesk, resolve guest and merchant issues, meet ticket and QA targets, escalate complex issues, communicate technical problems to development, and suggest process improvements.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

The Sourcing & Category Manager oversees third-party procurement, vendor management, and demand planning, while managing key customer accounts and driving ingredient sourcing for categories.

The Payroll Analyst ensures accurate payroll processing, compliance, and support for payroll operations, audits, and stakeholder inquiries while leading process improvements.

Own the CRM and surrounding GTM systems strategy, architecture, and roadmap. Define data models, set governance and access controls, translate cross-functional requirements into prioritized platform design, run vendor evaluations and build-vs-buy decisions, and lead executive-facing business cases for major CRM/platform changes.

Support the Certification Review Team with administrative and client services, perform data entry and database maintenance, assist certification staff, complete limited technical review tasks (product/label reviews, intake, annual updates), communicate with clients about USDA NOP compliance, and ensure timely completion of assigned workloads.

This role invites candidates to submit resumes for potential positions. Passion for childhood nutrition and collaboration is essential.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Review user accounts and transactions to detect fraud using internal tools and SOPs. Make accurate, high-volume case decisions, escalate exceptions, meet productivity and quality KPIs, track time, and work weekends.