Top Remote Operations & Support Jobs in Pittsburgh, PA

Perform Remote Online Notarizations in accordance with state laws, verify signer identity, maintain records, deliver professional customer service, coordinate scheduling, and support multilingual clients (with interpreters when allowed).

Manage day-to-day operations for school staffing: schedule assignments, communicate with school administrators and temporary staff, resolve issues, drive engagement and retention, support product improvements, handle high-volume multi-channel communications, process claims, conduct outbound calls, and provide internal administrative support to meet service and satisfaction goals.

Provide frontline technical and product support for K-12 customers via phone, chat, and email. Troubleshoot device, network, and application issues across Windows, macOS, and ChromeOS; manage tickets end-to-end; meet SLAs; document cases; escalate with clear, decision-ready information; and contribute to knowledge-base improvements.

Support Bswift implementations and ongoing client support by managing data imports/exports, payroll/carrier files, EDI feeds, and transaction analysis. Troubleshoot production issues, perform audits, ensure system accuracy, train client HR partners, liaise with third parties, and recommend process improvements to reduce errors and improve quality control.

Provide Tier 1 IT support and Microsoft 365 administration for healthcare staff: onboard hardware, configure Intune/Entra ID, manage device compliance and BitLocker recovery, troubleshoot VPN/VDI, resolve tickets, and recommend process improvements while maintaining HIPAA confidentiality.

Serve as first point of contact via phone, chat, email, and portal to troubleshoot and resolve customer issues. Maintain case records, prioritize by SLA/severity, identify workarounds, and meet monthly customer satisfaction goals.

Serve as Sentral's internal Yardi platform expert: triage and resolve Yardi support tickets, train users, manage user access and departments, configure new assets and marketing, build custom reports, and execute property decommissioning. Act as primary liaison with Yardi vendor support and collaborate with transitions, operations, and finance to ensure accurate platform operation across the portfolio.

Manage SSP partner operations: submit domains, validate placement IDs, configure inventory, implement blocklists, troubleshoot bidder performance, analyze SSP data, audit ads.txt and partner setups, and produce operational documentation while coordinating cross-functionally to optimize revenue and compliance.

As CEO, you'll lead sales efforts, build customer relationships, refine go-to-market strategy, and develop organizational structures in an AI startup.

The Management Trainee will analyze workflows, support project management, engage in stakeholder meetings, and contribute to cross-functional projects. They will develop presentations and solve operational challenges creatively.