Top Remote Operations & Support Jobs in Pittsburgh, PA

Serve as the Chief Growth Officer’s strategic operator, leading GTM execution across Sales, Marketing, Channel, Customer Success, Product, and Finance. Own revenue operations, pricing, deal governance, forecasting, territory and quota planning, data unification, HubSpot architecture, executive dashboards, pipeline optimization, and Q2C processes. Manage a HubSpot Administrator, improve commercial analytics, establish operating cadence, and deploy AI-enabled workflows across the GTM technology stack.

Supports Department of Veterans Affairs technology modernization and legacy system decommissioning by conducting current-state analysis, stakeholder interviews, capability assessments, and data-flow analysis. Develops user stories, business rules, future-state processes, gap assessments, solution options, and client documentation. Contributes to product design and development while maintaining strong client and team relationships. Requires five years of relevant experience, analytical and communication skills, Microsoft Suite proficiency, and eligibility for Public Trust clearance.

Provide first-line customer support for EV charging infrastructure issues. Investigate charger logs and histories, troubleshoot and resolve common problems, onboard customers and chargers, establish OCPP and cellular connections, reproduce and escalate bugs, coordinate with charger and vehicle OEMs, and develop support runbooks. The role requires clear communication, autonomy, technical problem-solving, and experience with ticketing platforms and AI tools.

Create and optimize customer-facing FAQs, Help Center content, SOPs, macros, and workflow documentation. Structure and tag knowledge for AI, LLM, and semantic-search retrieval; collaborate with support, product, and subject-matter teams; and monitor knowledge adoption and search effectiveness. The intake update additionally describes a remote full-stack development project using Kotlin, Java, Ruby, React, architecture, implementation, production support, and Agile/Scrum practices.

One-year internship program for junior and senior students pursuing a master's degree or current master's students. Interns complete meaningful projects related to their majors, collaborate with professionals, develop career skills, and work part-time during the academic year and full-time during summer. Positions span business, technology, engineering, finance, marketing, HR, sales, supply chain, and other disciplines.

General application for current or future opportunities with CAMS, an energy-sector asset management and operations services provider. Applicants may be considered for roles aligned with their skills, experience, and career interests as opportunities become available.

Provides executive, operational, and strategic coordination support to the Senior Vice President of Innovative Finance. Responsibilities include calendar and travel management, executive briefings, stakeholder intelligence, meeting preparation, relationship tracking, reporting deadlines, procurement, event logistics, business development tracking, and special projects. The role requires coordination across global teams, governments, donors, investors, and partners while maintaining confidentiality and improving workflows with productivity and AI tools.

Administer and support the Enrich fleet maintenance platform across configuration, user access, data quality, interfaces, troubleshooting, testing, releases, documentation, and training. Provide Tier 1 and Tier 2 support for related fleet systems, investigate issues across application and data layers, monitor integrations, reconcile records, and coordinate with business, IT, and vendor teams. Support process improvements, reporting, audit readiness, and critical incidents or deployments outside standard hours when necessary.

Arrange domestic and international air and hotel travel for high-profile entertainment clients in a fast-paced environment. Manage reservations, exchanges, refunds, travel documents, seat assignments, upgrades, and client preferences. Respond urgently to inquiries, resolve travel issues, review bookings for accuracy, and apply airline rules, tariffs, and fare requirements. Provide exceptional service to film, television, and music industry travelers, including potential after-hours on-call support.

Provides first-line remote IT support to end users through phone, email, and ticketing systems. Troubleshoots hardware, software, operating system, network, Office 365, and cloud-platform issues; manages support tickets; configures equipment; performs basic Active Directory functions; documents resolutions; escalates complex issues; and contributes to knowledge-base materials while following IT security and compliance procedures.