Top Remote Entry Level Jobs in Pittsburgh, PA

As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.

As a Customer Support Representative, you will provide customer service and support to ECP’s end users via phone, email, and a ticketing system. Responsibilities include troubleshooting issues, maintaining customer records in HubSpot, contributing to company initiatives, and participating in an on-call schedule. You will ensure customer satisfaction by following best practices and consistently meeting performance metrics.

The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.

As an Inbound Sales Representative, you will assist customers via phone and email, guiding them through the sales process. Your role involves informing about products, closing sales, managing a customer pipeline, maintaining professionalism, and updating records in Salesforce. You'll also stay informed about industry trends and ZenBusiness offerings.