Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Support, configure, and maintain enterprise clinical and administrative applications (primarily Epic Ambulatory). Serve as first-line support, troubleshoot system and performance issues, update master files, design and test screens/reports/interfaces, and assist with project task planning and prioritization.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Coordinate and maintain training cohort schedules, manage calendar invites and .ics files, prevent and resolve booking conflicts, ensure recordings are uploaded and organized, and serve as primary scheduling contact for trainers and clients.

Perform high-volume content curation and metadata validation using SOPs and checklists, document and escalate issues, meet throughput SLAs, and participate in team calibrations and trainings.

Own end-to-end contract negotiations and lifecycle for higher-education partners, draft and redline agreements, track renewals and contract data, align terms with billing and revenue recognition, support billing plan setup and collections, maintain templates and playbooks, and identify contract-to-cash process improvements.

Support and administer Salesforce and Operative.One for the US Commercial team: provide end-user support, manage system configuration and access, assist reporting and data hygiene, create training/documentation, document workflows, identify inefficiencies, and collaborate with Sales, Ad Ops, Finance, and other stakeholders to optimize commercial processes.

Serve as regional safety business partner for Western Signature Aviation locations: advise leaders, identify and mitigate operational risks, lead investigations, conduct audits and field assessments, analyze safety and operational data, coach on high-risk programs (fueling, deicing), support emergency response and compliance with U.S. and international safety regulations, and drive enterprise safety initiatives.

Review and verify supplier Safety, Health and Environmental programs and training via desktop/manual audits. Provide gap closure assistance, regulatory guidance, customer support, and audit documentation. Meet SLA and quality metrics, respond to supplier inquiries within 24 hours, and travel up to 30% for training or meetings.

Maintain and monitor apprenticeship program files, ensure documentation compliance with DOL and company policy, perform data entry and orientation training, coordinate with site/office staff and unions, run B2W reports, support Compliance Specialists and Project Coordinators, and recommend process improvements.