Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Own member inquiries end-to-end via email, live chat, and occasional phone. Triage and resolve tickets, verify accounts securely, coordinate with operations and suppliers, maintain canned responses, and surface recurring issues to improve processes.

The Sr. Director Analyst will provide research and advisory on procurement technology, guiding clients in vendor selection, digital transformation, and implementing effective change management in procurement processes.

Evaluate incoming vehicle submissions, research market comparables, set auction reserves, negotiate with sellers, update tracking systems (Contentful, Auction Management tracker), send Salesforce communications, escalate high-value or borderline lots, and maintain records for auction readiness.

Lead end-to-end post-sales implementations of RapidSOS platform at emergency communications centers. Manage VoIP integrations, on-site hardware/software setup, testing, and technical troubleshooting. Coordinate with IT, telephony providers, and internal teams, travel frequently to customer sites, assess risks, and improve implementation playbooks.

As a Senior Rev Ops / Salesforce Product Owner, manage Salesforce administration, enforce data hygiene, analyze data for process improvements, and support operational insights.

The Supply Partnership Manager will manage strategic delivery provider relationships, ensuring operational excellence and driving performance by leveraging technical expertise and analytics.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Whereby invites speculative applications for various roles. Applicants will be considered even if no specific openings exist, requiring a collaborative spirit and remote work adaptability.

Administer and coordinate military and veteran education benefit programs, submit attendance certifications, verify eligibility, liaise with VA and military entities, maintain compliant student records, and process payments and invoices to support military-affiliated students.

Owner and SME for the CMDB responsible for governance, data quality, automation, discovery, integrations, and reconciliation. Lead CMDB strategy, collaborate with infrastructure, security, network, and asset teams, provide production support, troubleshoot issues, and deliver documentation, training, and stakeholder communication. Drive improvements using APIs, automation, and AI capabilities.