Top Remote Operations & Support Jobs in Philadelphia, PA

The EHS Manager is responsible for leading Environmental, Health & Safety programs across multiple sites, ensuring compliance with regulatory requirements, managing industrial hygiene programs, overseeing safety compliance, and delivering training to enhance EHS culture.

Clovyr is seeking candidates to submit resumes for future positions. They value unique skills and experiences in privacy-centric software development.

Join EquipmentShare's SkillBridge Program as a transitioning service member, focusing on maintenance of heavy construction and power generation equipment while utilizing independent judgment and assisting others.

Provide remote administrative support including calendar and email management, document and report preparation, CRM and database maintenance, basic bookkeeping and expense tracking, travel coordination, project coordination, data entry, and confidential support for leadership.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Review and quality-check field investigation reports, provide guidance and feedback to investigators, track and prioritize pending cases, schedule additional leads, assist with customer complaints and QA interviews, prepare statistical reports, and support PMs and managers to ensure timely, accurate submissions.

Build and lead EdSights' technical support function: select ticketing tooling, create SLAs and escalation paths, run day-to-day ticket triage, implement AI chatbot and knowledge base, own support KPIs and QA, triage API/integration issues, and hire and train a growing support team while partnering with Product and Engineering to resolve product gaps.

Perform quality assurance on published content and forms across paper and online formats. Verify text and artwork accuracy, confirm edits, track work queues, document issues, assist Program Lead, complete training, and support continuous improvement. May work overtime to meet deadlines.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Manage, deploy, troubleshoot, and support Windows Server and Citrix environments for managed-service customers. Act as first responder for OS incidents, handle ticket queue and escalations, document resolutions, participate in on-call rotation, and support projects to expand and improve services.