Top Remote Senior Level Jobs in Orlando, FL

Leads customer service operations and external vendor partnerships, including performance management, SLA and KPI tracking, forecasting, risk remediation, escalations, reporting, automation, and process improvement. Develops team members, builds operational business cases, partners with Product and Engineering, and drives scalable workflows and self-service capabilities. Requires customer service or insurance operations expertise, BPO vendor management, strong metric analysis, and P&C insurance experience.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.

Build and scale backend data platforms and services for real-time loan origination and financial reporting. Lead quarterly delivery, guide engineers, define technical plans, collaborate with product and design partners, improve reliability and operational practices, monitor service metrics, participate in on-call support, uphold engineering quality standards, and mentor team members. The role requires developing highly available distributed systems and scalable data pipelines using technologies such as Python, Kotlin, AWS, MySQL, Kubernetes, Spark, and Airflow.

Build and support scalable data platforms and pipelines, leading migrations such as Snowflake to BigQuery and transitioning reporting to Looker. Responsibilities include data architecture, ETL/ELT, API and marketing integrations, data quality, production troubleshooting, warehousing, performance optimization, and platform modernization. The role partners with analytics and business teams, owns projects through production, documents solutions, and provides technical guidance.

Leads and develops a team of Strategic Customer Success Managers responsible for enterprise accounts. Drives retention, expansion, account health, renewals, QBRs, forecasting, and operational consistency. Serves as an executive escalation point, coaches strategic customer engagement, incorporates generative AI into workflows, and partners cross-functionally with Sales, Renewals, Onboarding, Product, and Professional Services. Tracks portfolio performance and supports customer value realization across high-value SaaS accounts.

Own and expand a portfolio of enterprise accounts through upselling, cross-selling, consultative selling, and complex multi-product SaaS deals. Build executive relationships, create strategic account plans, articulate business value and ROI, manage forecasts and Salesforce pipeline using MEDDICC, and collaborate with solution consultants, customer success, product, and renewals teams to drive adoption, retention, and growth.

Executes and manages trades for SMA, UMA, MSP, and model-only accounts. Generates block trade orders, processes account maintenance and model changes, routes orders for execution, performs pre- and post-trade controls, reviews executions, reconciles trades, and supports sponsor connectivity. The role also identifies trading-process improvements and ensures client service-level requirements are met.

Lead complex security investigations across endpoint, identity, cloud, email, SaaS, and network environments. Own incidents through containment, remediation coordination, documentation, and post-incident review. Tune detections, queries, dashboards, workflows, and SOAR playbooks; improve SOC metrics, threat coverage, alert fidelity, and response processes. Partner on vulnerability and cloud-risk remediation, participate in global on-call rotation, use approved AI capabilities responsibly, and mentor analysts.

Own new-client implementations for Movable Ink’s personalization platforms, serving as the project manager and product expert. Responsibilities include developing project plans, coordinating clients and internal teams, designing technical solutions, configuring and QAing campaigns, delivering platform training, troubleshooting issues, and ensuring launches achieve client goals and KPIs. The role requires expertise in mobile messaging, digital marketing, web technologies, data infrastructure, and client or project management.

Leads the strategy, validation, and safety assurance of Level 3–4 autonomous driving behaviors powered by machine learning. Owns behavior-related safety cases, standards alignment, ODD and evaluation frameworks, safety metrics, launch-readiness assurance, and evidence assessment across simulation, closed-course, and public-road testing. Leads cross-functional technical collaboration and builds a high-performing AV behavior safety engineering team through hiring, coaching, and development.