Top Remote Customer Support Jobs in Orlando, FL

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

The Lexis Associate role involves supporting legal professionals by providing access to legal and business information services offered by LexisNexis. Responsibilities include assisting customers with their inquiries and ensuring they effectively utilize the company's resources to achieve productive outcomes.

Manage and escalate complex provider and member issues, act as a subject matter expert for Provider Services, track and trend issues, support production teams, create documentation and training, and collaborate with stakeholders to resolve systemic problems and improve processes.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.

The Customer Support Director manages the call center, leads agents, establishes objectives, analyzes performance data and ensures high customer satisfaction in Bitcoin products.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.

The Government Travel Consultant secures travel arrangements for federal agencies, ensuring compliance with government standards while providing quality customer service. This role includes maintaining queues, processing cancellations, and advising clients on travel updates.