Top Remote Operations & Support Jobs in Orlando, FL

Design, configure, and maintain ESM/ITSM workflows and integrations. Translate business requirements into platform components, build dashboards/reports, validate configurations, support implementations, train users, troubleshoot systems, and collaborate with stakeholders to optimize processes.

Serve as escalation point for complex Microsoft 365 and endpoint issues, triage and resolve production-impacting problems, administer M365 tenant and related services, create documentation and training, support onboarding and device management, and contribute to projects and process improvements across cloud and endpoint environments.

Administer and optimize Transfr's IT environment for a distributed workforce: endpoint management, onboarding/offboarding, hardware procurement, software/MDM/RMM/VPN administration, help desk support, training, and IT projects to scale operations.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Provide exceptional customer service for order entry, pricing, availability, and quality issues. Execute order management SOPs, ensure accurate order lifecycle completion, escalate and resolve issues, liaise with sales/supply chain/manufacturing, maintain accounts in Salesforce, ensure SOX compliance, identify process trends and recommend improvements.

Lead Agency Services overseeing commissions, contracting, licensing, SLAs, vendor relationships, compliance (including SOX), and process improvements. Develop policies, drive strategic programs (commissions, incentives, debt collections), partner with Sales/Legal/Finance/Compliance, manage audits and controls, and coach teams to meet performance and budget goals.

Owner of RevOps for an early-stage energy software company: build inbound/outbound pipeline, own HubSpot CRM and automations, enable sales with content and workflows, integrate GTM tools, use AI (Claude Enterprise) to scale operations, and develop reporting and campaign execution.

Manage end-to-end service delivery for large-scale technology deployments: triage requests, build and track projects in Wrike, schedule field consultants via Resource Guru, ensure financial accuracy and revenue capture, coordinate logistics and closeouts, reconcile time/cost data, and collaborate with customers, partners, finance, and staffing teams to maintain operational visibility and efficiency.

Lead end-to-end, multi-property portfolio migrations as the primary client liaison. Coordinate cross-functional teams, manage timelines and documentation, mentor Client Services staff, resolve issues, and improve migration processes to ensure smooth onboarding/offboarding and client satisfaction.

Plan and execute end-to-end HCP, patient, speaker, advisory board, congress, and internal meetings across in-person, virtual, and hybrid formats. Manage logistics, vendor/agency relationships, budgets, registration, travel, onsite execution, compliance, and stakeholder communications. Monitor outcomes, reconcile expenses, and implement process improvements to ensure exceptional attendee experience and program efficiency.