Top Remote Entry Level Jobs in Orlando, FL

Designs, implements, certifies, and manages on-premises and cloud-based connectivity and communications solutions. Provides Tier 3 technical support for SD-WAN, networking, VoIP, and related products; troubleshoots complex customer and partner issues; tests hardware and software; performs user acceptance and API testing; and develops documentation, training, and engineering handoff materials. Collaborates with customers, vendors, sales, product, engineering, project managers, and support leadership.

Generate qualified pipeline for higher education accounts through inbound lead qualification and outbound prospecting. Conduct personalized outreach via email, phone, and social channels; run discovery conversations; identify customer needs; and connect prospects with relevant solutions. Partner with Sales Representatives and Customer Success Managers on territory strategy, account prioritization, follow-up, and handoffs. Maintain accurate CRM records, prioritize opportunities using buyer intent and account signals, and continuously improve conversion through coaching and data-driven experimentation.

Own full-stack growth marketing programs across customer marketing, email lead generation, webinars, case studies, and light product marketing. Build customer expansion and advocacy programs, launch nurture and reactivation sequences, manage webinars end to end, create customer proof points, and report on pipeline contribution. Partner with Sales, Customer Success, and subject matter experts while supporting sales enablement and launch collateral. Design skills are a bonus.

Manage strategic enterprise nonprofit customers throughout the SaaS lifecycle, driving product adoption, retention, renewals, and account expansion. Build stakeholder relationships, resolve issues proactively, provide product guidance, identify upsell opportunities, and advocate for customer needs internally. Own renewal and upsell processes, including negotiations and pricing strategies, while collaborating with sales, marketing, support, and product teams.

Lead end-to-end development of an AI-driven decision-support system for multi-sensor data. Responsibilities include building data ingestion and fusion pipelines, training and deploying supervised and unsupervised ML models, optimizing near-real-time inference, creating GPU-accelerated dashboards, integrating modular containerized systems, and supporting secure deployment and testing. The role works directly with the founder, owns technical delivery autonomously, and collaborates with subcontractors on human factors, model validation, and security auditing.

Respond to customer support requests and pre-sale inquiries through Zendesk, web, email, and internal ticketing systems. Educate customers, troubleshoot issues, document cases and feedback, collaborate with internal teams on complex problems, identify potential user interface issues, and escalate unresolved concerns while meeting service-level goals.

Create clear, concise UX copy across patient-facing and business healthcare workflows, including onboarding, forms, errors, notifications, AI interactions, and transactional communications. Partner with Design, Product, Engineering, Research, and users to improve information architecture, terminology, interaction patterns, and content systems. Develop voice and tone guidelines, reusable content patterns, and scalable AI-assisted workflows while ensuring clarity, accuracy, accessibility, consistency, and trust in complex healthcare software experiences.

Drives Professional Services revenue by qualifying, scoping, estimating, and closing implementation, advisory, adoption, optimization, and transformation engagements. Leads customer discovery, develops service strategies and Statements of Work, forecasts pipeline, and engages executive stakeholders. Advises asset-intensive organizations on field service, service lifecycle management, workforce optimization, and business transformation. Collaborates with Sales, Customer Success, Professional Services, Finance, Legal, Product, and partners to close complex deals and achieve customer outcomes.

Sell Azenta’s sample repository, biorepository, laboratory processing, storage, cryo-storage, transportation, and sample management services to government, academic, healthcare, and research customers. Responsibilities include developing accounts, generating leads, responding to public-sector opportunities, preparing proposals and quotations, delivering capability presentations, maintaining Salesforce records, coordinating internal stakeholders, and reporting pipeline and forecasts. The role requires approximately 50%–60% overnight travel within the United States.

Manage a high-volume portfolio of eCommerce customers, driving product adoption, customer outcomes, retention, and renewal readiness. Monitor customer health and usage signals, identify risks, create success plans, and coordinate resolution with Support, Renewals, Sales, and Professional Services. Maintain accurate CRM and customer success platform records, document engagement and risks, capture customer feedback, and use AI tools to improve portfolio management and surface actionable insights.