Top Remote Jobs

Provides technical customer support by triaging and resolving issues involving RelationalAI, Snowflake, Azure, databases, and graph technologies. Troubleshoots logs, stack traces, performance problems, environments, and client applications; communicates with technical and executive stakeholders; collaborates with Sales, Field Engineering, Product Management, and Product Engineering; and improves support processes, tools, products, and customer experience.

Leads the design and technical direction of complex cloud, hybrid, and on-premises architectures. Translates business requirements into secure, scalable, cost-effective solutions; establishes architectural standards and governance; oversees integrations, APIs, migrations, and infrastructure decisions; and guides implementation from discovery through production. Partners with engineering, security, compliance, vendors, and leadership, while mentoring technical staff, managing architectural risks, supporting cost optimization, and communicating technical tradeoffs.

Leads a team of 7–8 Customer Success Managers serving upmarket SaaS customers. Responsibilities include coaching and developing talent, driving retention, adoption, customer value, renewals, forecasting, risk management, and operational excellence. Partners cross-functionally with Sales, Product, Support, Professional Services, Marketing, and RevOps to improve customer outcomes and scale Customer Success programs.

Lead data conversion testing for a federal Momentum financial system implementation supporting the Department of Veterans Affairs. Responsibilities include developing manual and automated test scripts, validating ETL logic and conversion loads, reconciling financial balances, testing source-to-target mappings and interfaces, managing defects, leading mock conversions, and confirming go-live readiness. The role requires collaboration with government clients and vendors, strong analytical and communication skills, and experience with federal financial data conversion programs.

Owns enterprise new-logo acquisition from prospecting through contract negotiation and close. Builds pipeline, leads value-based sales cycles with senior stakeholders, delivers product demos, develops proposals and forecasts, maintains Salesforce pipeline hygiene, and partners with Marketing and Business Development. The role requires full-cycle enterprise B2B SaaS selling, quota achievement, AI-assisted sales execution, and the ability to sell workplace, facilities, HR, IT, finance, or real estate solutions.

Leads enterprise strategy and target-state architecture across applications, data, integration, cloud, platforms, and business architecture. Develops multi-year modernization roadmaps, architecture standards, API and cloud-native integration patterns, semantic data models, and governance processes. Advises executives, guides digital transformation, solves complex enterprise architecture challenges, mentors architects, and builds communities of practice. The role requires extensive enterprise architecture experience, technical leadership, digital engineering knowledge, and strong communication skills.

Manages and supports a multi-org Salesforce platform for federal clients, including solution and design reviews, GitHub-based CI/CD deployments, release management, incident response, advanced administration, security assessments, governance documentation, and customer onboarding. Provides Salesforce development, integration, and troubleshooting expertise across declarative and programmatic technologies while supporting platform standards, ATO renewals, stakeholder briefings, and a 24x7x365 on-call rotation.

Respond to high-volume customer inquiries by phone, live chat, and email; provide product guidance and technical support across financial offerings. Conduct outbound calls, identify customer needs, troubleshoot issues, recognize experience trends, share insights with leadership, and support teammates. The role requires strong communication, empathy, problem-solving, basic software proficiency, and ideally CRM experience.

Investigates and manages fraud cases from intake through resolution and fund recovery. Documents findings in compliance with regulatory and departmental requirements, handles escalations, advises internal and external partners, identifies emerging fraud trends, and recommends improvements to fraud prevention practices, training, and systems. The role also educates business partners and maintains knowledge of bank products, customers, operations, and strategic objectives.

Own a Los Angeles sales territory by prospecting local businesses, managing the full sales cycle, conducting product demonstrations, negotiating, and closing new merchant accounts. Build relationships with small and medium-sized businesses, recommend payment and loyalty solutions, and maintain pipeline activity in Salesforce. This field-based role requires independent work, face-to-face outreach, reliable transportation, resilience, and a results-driven approach.