Top Remote Senior Level Jobs in Nashville, TN

Provides expert support for the Benefits product, owns complex customer escalations, and partners with Product and Engineering to resolve issues. Coaches Customer Experience Specialists, conducts quality reviews, supports onboarding and training, maintains knowledge resources, and participates in UAT and bug hunting. Identifies recurring issues and product gaps while driving process improvements, operational excellence, and consistent customer outcomes across Customer Experience, Implementation, and Managed Services teams.

Leads payroll services and operations across the US and UK, owning strategy, implementation, customer outcomes, revenue, and P&L. The role builds scalable payroll delivery models, improves operational excellence, partners with Product and Customer Success, and develops a high-performing organization. It also drives payroll market growth, retention, expansion, and the use of AI and automation to improve service delivery.

Lead merchandising strategy and experimentation across consumer surfaces to improve discovery, conversion, retention, and revenue. Design and run A/B tests, analyze learner behavior and marketplace trends, develop scalable merchandising frameworks, and partner cross-functionally to launch content, campaigns, and cross-sell opportunities across Udemy and Coursera.

Lead end-to-end 8-12 week onboarding engagements for strategic enterprise customers, configuring the Udemy Business platform, delivering training and integrations (e.g., SSO), mentoring junior consultants, and ensuring smooth handoff to Customer Success while shaping scalable onboarding playbooks and capturing customer insights.

Sell Udemy Business to enterprise customers (5,000+ employees): prospect, qualify, negotiate, and close new business and expansion deals. Coordinate cross-functional teams, build executive relationships, execute strategic sales plans, and exceed revenue targets while staying informed on market trends and competitors.

Serve as the primary post-sales advisor for North American industrial customers, driving onboarding, adoption, retention, and expansion of Dragos Platform, WorldView, and services. Own success plans, business reviews, account health and churn risk, maintain SFDC, and collaborate with sales, TAMs, services, intelligence, and support to ensure measurable customer outcomes.

Supports multi-entity month-end and quarter-end close, prepares reconciliations and journal entries, manages accruals, prepaids, and fixed assets, performs variance analysis, and assists with consolidation, audits, compliance, tax coordination, and process improvements. The role maintains accounting controls, ensures accurate financial reporting, and collaborates with finance and other departments in a fast-paced environment.

Design and deliver sales enablement programs and onboarding (30/60/90-day), create curriculum and training content, maintain learning resources, coordinate reinforcement, collaborate with Sales Leadership, Sales Operations, and SMEs, track sales effectiveness metrics, and support enablement initiatives to improve seller performance.

Own retention and upsell efforts for large employer clients, serving as a strategic partner on health plan design, cost performance, and plan outcomes. Manage broker and client relationships, monitor account health, address risks, resolve strategic issues, and collaborate with account managers and product, data, and technology teams. Develop customized reports and presentations demonstrating client value and ROI while improving net revenue retention and account performance.

Lead revenue and partner development for the Mid-Central territory (MI, IN, OH, KY, MD, DC, VA, WV). Own quota, close complex cross-functional deals, build and activate broker/consultant relationships, develop strategic Gold Advisor accounts, and shape regional territory strategy with partner roles to grow sales in the 1,000-9,999 life segment.

Own end-to-end monthly invoicing (~800 invoices/month) and Accounts Receivable including collections, cash application, and reconciliations. Maintain controls, validate invoices, manage A/R inbox and client inquiries, operate and improve automation/AI tooling, maintain billing data/portals, track billing KPIs (DSO, aging, error rates), and keep SOPs and documentation current.

Lead end-to-end implementations for payer and provider customers, manage cross-functional teams, partner with sales and product to scope launches, track project schedules and risks, build repeatable playbooks, and nurture customer relationships to ensure successful deployments and expansion.

Lead Engineer responsible for end-to-end feature design, development, testing, and delivery of a cloud-based healthcare platform. Work full stack from database to frontend, design scalable data services and APIs, mentor junior engineers, ensure testing and security best practices, and deploy to modern cloud infrastructure.

Analyze administrative and clinical healthcare data to build reporting solutions, identify optimization opportunities, and support clinical program effectiveness. Apply statistical analysis, data mining, and predictive modeling to improve decision-making, patient outcomes, utilization, and cost efficiency. Develop dashboards and KPIs, monitor healthcare trends, collaborate with clinical, data science, engineering, and client teams, and lead complex multidisciplinary projects.

Lead and scale delivery operations for large, live education programs. Manage 1-2 layers of staff, own end-to-end program launches and live course streams, author playbooks and runbooks, ensure data-driven interventions, and maintain delivery quality and retention across formats and large cohorts.

The VP, Product will define and execute Spark's product strategy, lead a product team, and enhance Medicare distribution through innovative solutions.

Manage and mentor a global team of data engineers and data scientists, align technical delivery with business goals, allocate resources, improve delivery processes, drive automation and technical evangelism, and collaborate with sales and account teams to support growth.

Design, build, and optimize modular dbt pipelines and data models; translate ambiguous product requirements into production-grade data assets; diagnose query performance and lower warehouse compute costs (including migration to Snowflake); enforce code hygiene, data security, testing, and peer review; mentor junior engineers and adopt AI-assisted development tools to speed test generation and legacy discovery.

The Director of Marketing Analytics will lead marketing analytics strategy, managing a team to optimize acquisition and retention through data-led insights and A/B testing.

Drive growth of sold providers and patient starts within a Mid-Atlantic territory. Own full sales cycle with aggressive outbound sourcing, in-person selling at least three days/week, relationship management within a two-hour radius, and remote strategies for other accounts. Hit quota through consultative closing, CRM management, and heavy local travel (up to 50%).

Manage, maintain, and improve secure government cloud, hybrid, and multi-cloud infrastructure (Azure Gov/Azure GCC High, AWS GovCloud, GCP). Provide 24x7 operational support, incident/change management, advanced troubleshooting, compliance with FedRAMP/NIST/DISA/CIS standards, automation/IaC development, capacity and performance management, and technical guidance to improve architecture, security, and service delivery.

Design, implement, and support enterprise identity and access management using Microsoft Entra. Build controls for Conditional Access, MFA, identity governance, privileged access, authentication modernization, and Zero Trust. Develop PowerShell automation for identity lifecycle and governance, partner with technical and business teams, improve security operations, and mentor engineers. The role also includes on-call participation and occasional after-hours work.

Implement and operationalize Managed Services for Government Cloud customers across Azure Government, Azure GCC High, AWS GovCloud or Google Assured Workloads. Design secure landing zones, automation, monitoring, governance, and operational runbooks; support onboarding, transitions, compliance (FedRAMP, NIST, CMMC, etc.), incident handling, and production handoff. Collaborate with architects, security, PMs, and Managed Operations; mentor junior engineers and contribute to standards and reusable automation.