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Top Remote Customer Success Jobs in Nashville, TN
Healthtech • Software
As a Client Success Director, you'll oversee client relations, ensuring satisfaction and growth while analyzing metrics to enhance client success. Responsibilities include relationship management, strategy development, advocacy, and issue resolution, along with supporting cross-selling and upselling efforts to increase client retention and revenue.
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues related to JavaScript, APIs, and digital marketing tools. This involves guiding clients on product implementation, resolving complex problems, and ensuring customers maximize their use of Tealium's services. The role requires a strong technical background and exceptional communication skills to deliver tailored solutions and enhance customer satisfaction.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support at Genesys is responsible for leading global customer support operations, enhancing customer experiences, and implementing AI-driven automation. This strategic role involves optimizing processes, driving operational excellence, and fostering a high-performing support team while collaborating across multiple departments to improve customer satisfaction.
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Software
As a Success Engagement Manager, you will drive student success through outreach, personalized coaching, and strategic initiatives. Your role includes managing SMS communication, delivering video coaching, and supporting admissions outreach to enhance student engagement and progress. Collaboration with cross-functional teams to improve workflows and outcomes while maintaining a strong focus on student satisfaction and business objectives is essential.
Insurance • Financial Services
The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.
Top Skills:
Auto Claims AdjustingComputer SkillsCustomer ServiceInvestigationOrganizationTime ManagementVerbal CommunicationWritten Communication
Legal Tech • Software
The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.
Insurance
The End User Support Specialist I at Stewart provides tier-1 and tier-2 technical support for the Remote Online Notary platform. Responsibilities include troubleshooting user issues, monitoring support tickets, and collaborating with teams to address complex problems. This role focuses on delivering exceptional customer service and ensuring the functionality of IT systems and software for end-users.
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Top Skills:
Communication SkillsCustomer EngagementK-12 Education KnowledgeSocial Media ManagementWorkshop Facilitation
Software
Onboarding and Migration Specialists at Momence manage the onboarding and migration processes for clients transitioning to their platform. They ensure a smooth data migration, provide client support and training, and maintain clear communication throughout the process. This role requires attention to detail, strong organizational skills, and a commitment to customer success.
Top Skills:
Crm SystemsExcelGoogle Sheets
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
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Top remote Companies in Nashville, TN Hiring Customer Success Roles
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