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Top Remote Customer Success Jobs in Nashville, TN
Healthtech
As a Team Lead for Customer Success, you'll oversee and mentor a team of Customer Success Managers, manage key strategic accounts for satisfaction and retention, implement best practices, and analyze metrics to improve customer relationships and team performance.
Real Estate • Software
The Strategic Customer Success Manager at HappyCo will build and protect customer relationships, deliver exceptional service, and collaborate cross-functionally to address customer needs. Responsibilities include managing strategic accounts, driving process improvements, engaging with product feedback, and developing Success Plans to ensure customer success and retention.
Database • Analytics
The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers via various communication channels, triage support tickets, assist in pre- and post-sales activities, and collaborate with multiple teams. A strong emphasis is placed on building relationships and sharing knowledge within a global support environment.
Top Skills:
ClickhouseSQL
Financial Services
The Customer Success Manager at Givzey will manage a book of business to ensure successful deployment and adoption of Givzey solutions, enhancing customer satisfaction and retention. Responsibilities include maintenance of customer communications, documenting renewal strategies, and overseeing implementation and training. A strong focus on nonprofit fundraising experience is required, alongside skills in problem-solving and time management.
Information Technology • Analytics
Customer Success Managers at Trella Health are responsible for supporting new and existing customers through their journey, ensuring account health and retention. They build relationships with customers, facilitate implementations, and identify solutions to their challenges while promoting the value of Trella's offerings.
Top Skills:
Customer SuccessData AnalysisEhrSaaS
Cybersecurity
The MSP Service Desk & Support Specialist provides technical support and troubleshooting for clients in an MSP environment, handling hardware, software, and network issues, supporting various IT services, managing help desk tickets, and collaborating with team members for escalations when necessary.
Top Skills:
AzureMicrosoft 365Windows
Healthtech • Pharmaceutical
The RCM AR Specialist manages accounts receivable by processing claims, resolving payment discrepancies, and communicating with payers. They analyze patient accounts, maintain quality standards, and prepare appeal letters for denials. A deep understanding of medical coding and third-party billing requirements is necessary. The role requires critical thinking to ensure timely payment resolutions and identify trends in denials.
Big Data • Analytics • Hospitality
The Customer Success Representative will assist customers with support requests, quality assurance, training material development, and sales support. The role involves monitoring client services, managing salesforce operations, performing analyses, and reporting on key performance indicators in a dynamic, remote environment.
Top Skills:
ExcelSalesforce
Retail • Sports • Wearables
As a Brooks Guru, you will lead field support in various retail channels, manage sales and marketing initiatives, educate retail staff, and represent Brooks at events to boost brand awareness and loyalty.
eCommerce
The Senior Customer Onboarding Manager will oversee the client onboarding process, ensuring a smooth and impactful experience tailored to client needs. This role involves leading client relationships, managing onboarding timelines, diagnosing technical issues, collaborating with various teams, and identifying process improvements to enhance the onboarding experience.
Top remote Companies in Nashville, TN Hiring Customer Success Roles
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