Top Remote Senior Level Jobs in Minneapolis, MN

Serve as the primary escalation for complex brand support issues, resolve tickets end-to-end, identify root causes and recommend fixes, improve knowledge bases and onboarding docs, enhance AI support coverage, and partner with Product, Engineering, and Trust & Safety to surface and resolve systemic issues.

Lead go-to-market strategies for travel and auto verticals, develop positioning, conduct market research, and collaborate with cross-functional teams to ensure success and measurable results.

Senior Quality Engineer responsible for designing and maintaining scalable automated test frameworks, executing functional/regression/performance tests, analyzing results, documenting QA activities for compliance, collaborating with cross-functional teams, and mentoring junior engineers to improve automation quality.

Own and manage large, complex health plan accounts as primary customer contact. Build trusted relationships, handle escalations, coordinate cross‑functional teams to resolve issues, drive retention, identify expansion opportunities, and protect recurring revenue.

Own detection quality, roadmap, and customer experience for Chainguard's shared scanner platform. Improve malware and greyware detection, scale scanning across artifact types, define policy and investigation workflows, and partner with engineering, product security, and GTM to deliver enterprise-ready scanning capabilities.

Own technical partnerships by architecting and building integrations, co-engineering joint solutions, and enabling partner and field teams. Design reference architectures, build demos and POCs, manage cloud marketplace technical requirements, and represent partner needs to product and engineering.

Serve as the primary post-sales contact for enterprise customers, driving onboarding, implementation, adoption, and value realization. Build relationships across stakeholder levels, advocate customer needs internally, coordinate issue resolution with technical teams, deliver training, and work with sales to renew and expand accounts while minimizing churn.

Support government acquisition efforts by developing SOWs/PWSs/SOOs, preparing acquisition strategies, J&As, and IGEs, ensuring FAR/DFAR compliance, managing solicitations and contract documentation, tracking acquisition timelines, and collaborating with program managers, engineers, and vendors.

Serve as an acquisition and contracting specialist supporting federal procurement: draft SOWs/PWSs/SOOs, prepare acquisition strategies, J&A, IGEs, and complete solicitation packages. Coordinate with program managers, contracting officers, and vendors, track timelines, manage contract modifications, and ensure compliance with FAR/DFAR and agency standards.

Design and deliver full-stack features for AI voice and chat products at enterprise scale. Integrate ASR/TTS and LLM improvements, optimize production systems for latency and cost, participate in on-call rotations, and collaborate with product and ML teams to ship high-impact, scalable solutions.

Lead multi-channel recruitment marketing campaigns to build talent pipelines and reduce time-to-hire. Create employer brand content, analyze ATS and recruitment data for insights and SEO, manage vendor relationships, coordinate hiring events, and collaborate with cross-functional teams to optimize the candidate journey.

Lead and grow a team of Conversation Designers to build and scale conversational AI experiences. Partner with Product, Engineering, Analytics, and ML teams to drive strategy, tooling, evaluation, and quality practices. Recruit and remove roadblocks, own strategic initiatives, and remain hands-on in designing, testing, and improving AI-driven conversational products.

Restructure and maintain Airtable relational architecture for fertility industry data, implement automations and integrations (Zapier, Softr), enforce data governance and permissions, build dashboards and reports, execute data acquisition and enrichment to scale the database, conduct audits, document SOPs, and support onboarding and system monitoring.

Sell Numerator's market research and insights to CPG brands and retailers. Grow and manage enterprise accounts, prospect new business, build multi-level client relationships, uncover needs, demonstrate product value, and lead full sales cycles through negotiation and close while collaborating with account management and solutions teams.