Top Remote Senior Level Jobs in Minneapolis, MN

Serve as the primary customer liaison for revenue cycle management services, building relationships and driving satisfaction, retention, and advocacy. Analyze performance metrics, identify trends, provide actionable reports, resolve customer issues, and recommend workflow improvements. Collaborate with billing, operations, product, and other internal teams to optimize service delivery. The role requires deep revenue cycle expertise, customer engagement skills, strong communication, and up to 10% overnight travel.

Design, build, and deliver front-end features with strong UX focus. Own technical design, coding, testing, deployment, and monitoring in a continuous delivery, microservices environment. Collaborate with Product, implement automated QA practices, and contribute to production deployments while practicing robust testing methodologies.

Leads lifecycle marketing and customer retention strategy across engagement, winback, personalization, segmentation, experimentation, and owned channels. Builds and develops a high-performing team, partners cross-functionally to improve customer experiences and lifetime value, translates data into executive insights, and establishes the lifecycle marketing roadmap, capabilities, technology, and processes for sustainable growth.

Build and lead Fingerprint’s unified Brand & Creative function, owning brand strategy, creative direction, editorial planning, standards, and multidisciplinary team development. Connect brand and creative work to pipeline, demand generation, awareness, and measurable business outcomes. Partner with demand generation, product marketing, and communications to create experiments, close content gaps, shape go-to-market strategy, and establish scalable creative systems and processes.

Lead design and delivery of large-scale, cloud-native services powering millions of devices. Architect solutions for scalability and integration, own full service lifecycle in Kubernetes, mentor engineers, participate in on-call support, and drive engineering best practices across cross-functional teams.

Leads the end-to-end customer support organization, owning service-level performance, case resolution, quality assurance, workforce planning, tooling, and operational scalability. Builds technically skilled support teams, career ladders, training systems, and high-performance culture. Partners with Product and Engineering to turn support insights into roadmap improvements and reduce future case volume. Establishes data-driven processes, dashboards, AI-assisted resolution oversight, and strategic operating models for a growing SaaS healthcare platform.

Serve as a strategic advisor and operational partner to the CEO, driving executive operating cadence, cross-functional strategy execution, transformation initiatives, and executive communications. Lead enterprise initiatives, develop executive materials and dashboards, remove execution barriers, and implement AI-enabled workflows to increase CEO leverage and organizational alignment.

Own the full enterprise sales cycle for Fortune 2000 accounts across targeted verticals, from prospecting through negotiation and close. Carry and exceed quota, build qualified pipeline, manage forecasts and Salesforce CRM hygiene, and execute account-based strategies. Navigate complex stakeholder groups, engage executive buyers, represent Trackforce at industry events, and collaborate with Sales Engineering, Customer Success, Product, and Marketing. The role requires disciplined MEDDPICC selling and supports vertical go-to-market initiatives.

Translates business needs into technical requirements, leads stakeholder discovery, creates user stories and process documentation, performs impact analysis, and manages requirements across the SDLC. Partners with Product, Engineering, QA, and business teams to support software delivery, integrations, UAT, releases, reporting, and process improvements. Uses advanced SQL and data analysis to validate requirements and inform decisions. Requires fluent English and Spanish communication.

Lead product demonstrations, proofs of concept, and short-cycle trials for FP&A leaders evaluating Aleph’s AI-native platform. Configure solutions, answer finance and product questions, translate AI capabilities into business value, and guide technical evaluations through decision. Engage CFOs and senior finance stakeholders while partnering with go-to-market, Product, and Engineering teams to improve positioning and roadmap decisions.