Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

One Month AgoSaved
Remote
USA
Mid level
Mid level
Information Technology • Legal Tech • Professional Services
Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.
Top Skills: Scheduleinterpreter®
One Month AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Insurance
Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.
Top Skills: Data AnalyticsData VisualizationLean Six SigmaMicrosoft Office SuiteProcess MappingProcess ModelingUser Acceptance Testing (Uat)
One Month AgoSaved
Remote
United States
Expert/Leader
Expert/Leader
Greentech • Energy • Utilities • Industrial
Leads CleanPack hazardous waste services nationwide, driving revenue growth, margins, pricing, compliance, and operational strategy. Serves as the subject matter expert on lab packing, chemical segregation, waste profiling, transportation, disposal, and TSDF routing. Partners with sales, field operations, and disposal facilities; supports proposals and RFPs; develops cost models, sales tools, and training; oversees quality and profitability; and directs CleanPack sales specialists. Requires extensive hazardous waste experience, regulatory expertise, financial modeling skills, and 25–50% travel.
Top Skills: Crm ToolsEpa RcraExcelU.S. Dot Hazardous Materials Regulations

Featured Jobs

One Month AgoSaved
Remote
United States
19-19 Hourly
Junior
19-19 Hourly
Junior
Edtech • Software
Provides optional coverage shifts for Safety Support Specialists, reviewing student safety alerts and escalating concerns to school administrators. Handles support tickets and phone calls, identifies sensitive issues and trends, follows established protocols, contributes to training and knowledge resources, and supports team projects and technical support needs. Requires calm judgment, emotional intelligence, flexibility, reliable independent work, and customer-facing support experience.
Top Skills: Zendesk
One Month AgoSaved
Remote
USA
38K-42K Annually
Entry level
38K-42K Annually
Entry level
Agency • Logistics • On-Demand • Manufacturing
Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.
Top Skills: Apollo.IoChatgptCrm AutomationGohighlevelGoogle WorkspaceInstantlyLinkedInMakeSmartleadTwilioWebhooksZapier
One Month AgoSaved
Remote
USA
69-69 Annually
Senior level
69-69 Annually
Senior level
Information Technology
The Senior Business Analyst will lead discovery and requirements analysis for Lilly Direct, translating business objectives into traceable business, process, functional, nonfunctional, and data documentation. Responsibilities include process and data modeling, stakeholder workshops, impact and risk analysis, backlog refinement, acceptance criteria, change control, testing readiness, and post-launch validation. The role partners with business, product, technology, data, compliance, and Agile delivery teams and requires direct-to-consumer digital pharmacy experience.
Top Skills: JIRA
One Month AgoSaved
Remote
2 Locations
Senior level
Senior level
Cloud • Information Technology
Lead a regional team of up to 15 Support Engineers across the Americas. Oversee support operations, workforce planning, service-level performance, escalations, critical incidents, and post-incident reviews. Drive AI and automation adoption to improve support efficiency, collaborate with Customer Success, Product, and Engineering, and lead hiring, onboarding, coaching, and talent development initiatives.
Top Skills: Ai TechnologiesAutomation WorkflowsContainerizationLinuxSaaS
One Month AgoSaved
Remote
United States
85K-120K Annually
Entry level
85K-120K Annually
Entry level
Generative AI
Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.
Top Skills: APIsAtlassianAWSEndpoint SecurityGitGCPGoogle WorkspaceJAMFJavaScriptKandjiLinuxmacOSMfaOktaPythonSaaSSlackSsoWindowsZoom
One Month AgoSaved
Remote
USA
145K-226K Annually
Senior level
145K-226K Annually
Senior level
Robotics
Leads the build-out of commercial operations infrastructure, including quote-to-cash processes, CRM systems, reporting, forecasting, and operating rhythms. Partners cross-functionally with Sales, Finance, Legal, Engineering, Supply Chain, Manufacturing, and Product to improve execution and customer deployment outcomes. Builds and develops the commercial operations team while establishing scalable processes, governance, data integrity, and alignment with SIOP and operational planning.
Top Skills: CRMHubspotSaleshubSiop
One Month AgoSaved
Remote
USA
3K-8K Annually
Entry level
3K-8K Annually
Entry level
Other • Retail
Provide technical customer support for municipal metering systems, troubleshooting Neptune platforms, AMI systems, gateways, hardware, communications, software, data, integrations, APIs, and utility billing connections. Manage support tickets, document resolutions, collaborate with internal teams, assist with implementations, train customers and employees, and resolve complex technical issues remotely and during regional travel.
Top Skills: Ami SystemsAmrAPIsCis IntegrationsIotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft WordNeptune 360SalesforceTelemetry SystemsUtility Billing SystemsWeb ServicesZoho Desk
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