Top Remote Customer Success & Experience Jobs in Miami, FL

Reposted 6 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology • Software • Analytics • Business Intelligence
The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.
Top Skills: Microsoft Office Suite
Reposted 6 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology • Professional Services • Analytics • Consulting
The L1.5 Support Engineer provides expert support for issues requiring additional expertise beyond Level 1, collaborating with the Level 1 team and ensuring timely resolutions.
Top Skills: Batch ProcessingBlue YonderETLGCPSQL
Reposted 6 Days AgoSaved
Remote
USA
Entry level
Entry level
Agency • Professional Services • Real Estate • Consulting
The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.
Top Skills: Collaboration PlatformsCrm SoftwareDigital Tools
Reposted 6 Days AgoSaved
Remote
United States
24-24 Hourly
Junior
24-24 Hourly
Junior
Information Technology • Real Estate • Software • PropTech
The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.
Top Skills: CSSHTMLJavaScriptWordpress
Reposted 6 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology • Logistics • Professional Services • 3PL: Third Party Logistics
The Account Manager is responsible for managing and growing brokerage customer relationships, ensuring compliance, and executing freight operations effectively.
Top Skills: Crm SystemsTms Systems
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6 Days AgoSaved
Remote
USA
19-26 Hourly
Entry level
19-26 Hourly
Entry level
Gaming • Esports
Provide high-touch support to top Second Life customers via phone, chat, ticketing and in-world channels. Diagnose region and account issues using backend tools, drive customer engagement and adoption, run virtual whiteboarding sessions, use AI assistive tools, maintain high satisfaction, handle 50+ interactions daily, and collaborate cross-functionally while working non-traditional hours as needed.
Top Skills: Ai Assistive TechnologiesBackend ToolsCrm SystemsDiscordLindexLive ChatPhone SupportSecond LifeSocial MediaTicketing SystemsVirtual Whiteboarding
Reposted 6 Days AgoSaved
Remote
USA
Entry level
Entry level
eCommerce • Fintech • Gaming • Payments
This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.
Top Skills: Approvely DashboardCrm Software
Reposted 6 Days AgoSaved
Remote
USA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills: FreshdeskGainsightHubspot
Reposted 6 Days AgoSaved
Remote
USA
Entry level
Entry level
Angel or VC Firm • Blockchain • Fintech • Cryptocurrency
Join the Galaxy Ventures Talent Network for Developer Relations/Community roles. Candidates will be discreetly shared with hiring portfolio companies and receive networking event invitations.
Reposted 6 Days AgoSaved
Remote
USA
Senior level
Senior level
Professional Services • Consulting • Industrial • Manufacturing
This role provides executive support to the Managing Director, managing schedules, correspondence, meetings, and coordinating team projects across time zones.
Top Skills: Business Productivity Tools
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