Top Remote Customer Success & Experience Jobs in Miami, FL

As a Virtual Assistant, you will manage calendars, handle email inquiries, perform data entry, conduct market research, manage social media, assist with customer service, and support project management tasks for clients.

This is a standing posting for potential job openings at Ballotpedia, focusing on various roles mainly in editorial and operations. Applicants can submit their resumes and cover letters for future consideration.

The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.

The L1.5 Support Engineer provides expert support for issues requiring additional expertise beyond Level 1, collaborating with the Level 1 team and ensuring timely resolutions.

The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

The Account Manager is responsible for managing and growing brokerage customer relationships, ensuring compliance, and executing freight operations effectively.

Provide high-touch support to top Second Life customers via phone, chat, ticketing and in-world channels. Diagnose region and account issues using backend tools, drive customer engagement and adoption, run virtual whiteboarding sessions, use AI assistive tools, maintain high satisfaction, handle 50+ interactions daily, and collaborate cross-functionally while working non-traditional hours as needed.

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.

The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.