Top Remote Operations & Support Jobs in Miami, FL

The Country Lead will manage relationships with healthcare ministries and organizations, oversee local teams, and lead data management solutions for public health initiatives in selected African countries.

This role is a general application for potential future job opportunities at M3 Insurance, suitable for interested candidates in any location.

The Director oversees business development and client management in Quantum and Delay sectors, leads a multi-disciplined team, and ensures job execution meets client expectations.

As a Venture Executive, you will run a venture with full accountability for product direction, customer acquisition, operations, and financial performance, leveraging AI for product development and growth.

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

The Junior Contracts Support Specialist will assist in developing, awarding, and administering contracts, managing procurement requests, and ensuring compliance with regulations.

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Manage Michigan PIP claims from intake to resolution: investigate facts, perform coverage analysis, evaluate damages, negotiate settlements, approve payments, document files, refer to other units, and handle MCCA and attorney-represented cases.

Lead forecasting quality, capacity planning, and performance oversight for a multichannel contact center and BPO partners. Own end-to-end forecasting, translate demand into staffing plans, monitor KPIs, develop and refine models (using Verint), create SOPs, and provide data-driven insights to leadership to improve accuracy and operational outcomes.

Manage and optimize CX technology platforms and vendor relationships, drive adoption and ROI, partner with operations and marketing to improve digital customer experiences, deliver reporting and field enablement through training, audits, and coaching across dealerships.