Top Remote Senior Level Jobs in Memphis, TN

Leads client service teams for large commercial risk accounts, coordinates carrier relationships and service delivery, develops placement and renewal strategies, performs account marketing, analyzes complex insurance exposures, prepares risk maps, recommends coverage solutions, supports process improvements, mentors colleagues, and manages special projects. Requires strong insurance market and underwriting knowledge, client service skills, presentation ability, applicable state licenses, and at least five years of account management experience.

Architect and refine scalable cloud infrastructure software for enterprise and internet-scale environments. Responsibilities include developing robust software, designing systems supporting 1,000+ nodes, optimizing performance, and collaborating with distributed technical teams in agile environments.

Design, develop, configure, integrate, and maintain ServiceNow solutions supporting mission requirements. Enhance ITSM, ITOM, and ITAM implementations, develop automation and integrations, support DevSecOps release and maintenance practices, and deliver continuous platform improvements. Collaborate with stakeholders to implement secure technical solutions across ServiceNow modules, including Service Catalog, Incident and Problem Management, Reporting, and Configuration Management.

Design and evolve an enterprise AI/ML/LLM platform, lead end-to-end AI use case delivery from discovery to production, implement LLM solutions (RAG, prompt management, agents), build IaC and automation (Terraform, Python), define data/integration patterns, enforce governance with security/privacy teams, and ensure reliability, observability, and operational readiness for AI workloads.

The Director of Customer Success leads up to 10 CSMs and owns retention, renewals, GRR, NRR, churn reduction, and downsell mitigation. The role manages renewal forecasting, risk governance, tiered customer coverage, health scoring, success playbooks, and AI-enabled customer success operations. Responsibilities include coaching and developing the team, partnering with Sales, Product, Support, and Professional Services, engaging executive customers, improving adoption, and reporting performance and portfolio risk to leadership.

Leads Financial Crime Compliance for Stanbic Bank Uganda, overseeing AML, CTF, sanctions, CDD, EDD, ABC, PEP, correspondent banking, transaction monitoring, regulatory reporting, and financial crime risk management. Develops country compliance strategy, assesses regulatory changes, engages regulators and law enforcement, maintains the risk framework, and manages a specialist compliance team.

Manage standard and complex client account onboarding, including trusts, estates, LLCs, partnerships, and corporations. Review documentation, resolve NIGO items and exceptions, ensure regulatory and custodian compliance, and maintain accurate Salesforce records. Serve as a liaison and subject matter resource for advisor teams, provide quality control and mentorship, improve onboarding processes, and support scalable service delivery for high-net-worth clients.

Develop enterprise Power BI solutions from discovery through adoption. Responsibilities include semantic modeling, advanced DAX and Power Query development, dashboard UX/UI design, governance, performance optimization, stakeholder workshops, client presentations, usability testing, adoption tracking, proposal support, and mentoring junior team members.

Leads complex, cross-functional Technical Operations projects from concept through launch. Develops project plans, manages timelines, budgets, risks, resources, documentation, and governance, and coordinates stakeholders across R&D, manufacturing, quality, supply chain, finance, regulatory, and commercial teams. The role supports production optimization, technology transfers, compliance initiatives, cost savings, business continuity, product growth, and line extensions while applying Stage Gate, project management, operational excellence, Lean, and Six Sigma practices.

Supports technical accounting research, transaction analysis, accounting position papers, contract reviews, and U.S. GAAP conclusions. Participates in monthly, quarterly, and annual close activities, including journal entries, reconciliations, reporting, and variance analysis. Assists with SEC filings and partners with Legal, FP&A, Revenue, Sales Operations, and other teams. Improves accounting processes and internal controls while maintaining SOX compliance.