Top Remote Senior Level Jobs in Madison, WI

Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.

Partners with global GTM leaders and the Chief Revenue Officer on organizational design, talent planning, leadership coaching, performance management, succession, engagement, change management, and development. Uses people analytics and AI-native tools to support decision-making while maintaining strong data governance. Collaborates with Talent Acquisition and Compensation on hiring strategies, incentive design, and total rewards. Champions an inclusive, high-performance culture across a scaling SaaS organization.

Lead and scale UpCodes’ Customer Success function by managing and mentoring CSMs, building customer health scoring, setting retention and expansion KPIs, creating scalable playbooks and workflows, handling customer onboardings and escalations, and developing reporting dashboards and knowledge resources. The role combines hands-on customer leadership with team hiring, process development, cross-functional collaboration, and strategic planning.

Develop and execute integrated marketing strategies for North American enterprise accounts. Lead ABM, demand generation, digital, email, industry, and field campaigns; partner with enterprise sales on account prioritization and messaging; manage events and executive experiences; create content and enablement; coordinate cross-functional teams; and measure pipeline, revenue, and campaign performance.

Sell RELEX supply chain and retail planning SaaS to enterprise customers across retail, wholesale, manufacturing, and CPG. Manage full sales cycle: prospecting, pipeline management in Salesforce, value-based selling, contract negotiation, and closing with C-level stakeholders while collaborating with internal teams to drive customer satisfaction and growth.

Lead Workday HCM Reporting and Analytics implementations for enterprise customers. Configure, test, and maintain Workday reporting solutions, including Report Writer, Prism Analytics, composite reports, calculated fields, dashboards, discovery boards, and worksheets. Provide product demonstrations, enablement, and customer guidance while collaborating with senior stakeholders and technical teams. Apply data modeling, SQL, and business intelligence expertise to solve complex process issues and support post-launch customer success. Travel may be required up to 20%.

Research and analyze cybercriminal activity across dark web and underground platforms, track threat actors and campaigns, produce intelligence reports, maintain covert sources and personas, investigate cryptocurrency and money laundering, and deliver actionable findings to customers. The role also uses OSINT, AI-assisted workflows, and intelligence platforms while contributing to automation and proactive threat research.

Defines and markets integrated technical solutions between VAST and technology alliance partners. Creates reference architectures, whitepapers, solution briefs, deployment guides, demonstrations, and enablement materials. Serves as a technical subject matter expert for sales, partners, and enterprise customers; supports RFPs, campaigns, training, events, and webinars. Collaborates with product, engineering, alliance, and partner teams to shape messaging, validate solutions, gather customer insights, and influence product direction.

Leads consultative mid-market sales for women's health and family-building benefits. Owns pipeline development, relationship building, solution design, presentations, negotiations, forecasting, and full-cycle closing with employers and benefits consultants. Partners cross-functionally to advance opportunities, gathers feedback for product development, and consistently achieves sales targets. Requires Texas residence, U.S. work authorization without sponsorship, and travel up to 40%.

Drives category growth and customer performance through category strategy, shopper and competitive insights, assortment optimization, planograms, and fact-based recommendations. Partners with retail customers and internal sales teams, analyzes point-of-sale and syndicated data, prepares reporting and presentations, and coaches sales teams on category management and shelf-space optimization. The role requires managing multiple customer relationships and priorities while traveling approximately 20–30% of the time.