Top Remote Customer Success Jobs in Louisville, KY
As a Bookkeeper at Kickstart Accounting, you will maintain accurate financial records, manage client accounts, and prepare financial reports. You will collaborate with the Account Manager and assist clients in understanding their financials through regular communication and reporting.
As an Azure IAM Specialist, you will design, implement, and manage secure identity solutions leveraging Microsoft Azure Entra. Responsibilities include establishing B2B integrations, ensuring secure authentication, developing access policies, monitoring activities, and collaborating with security teams on access policies. You'll also conduct audits, provide training, and act as a lead during incidents involving identity compromises.
The B2B Support Specialist will enhance the customer experience by managing support escalations, providing Tier 3 support for complex technical issues, and developing documentation and training materials for support agents. They will collaborate with internal teams to improve service quality and customer satisfaction.
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
Top remote Companies in Louisville, KY Hiring Customer Success Roles
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