Top Remote Customer Success Jobs in Louisville, KY

The Coordinator, Customer Insights will support the Customer Interview Program and assist with various research projects. Responsibilities include recruiting customers, managing interviews, maintaining a customer intelligence repository, coordinating with internal teams, and ensuring project deliverables are met. They will also build relationships with external vendors and stay updated on industry trends.

The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.

As a Customer Success Manager at Karbon, you will manage a portfolio of clients, develop quarterly success strategies, build strong relationships, promote product adoption, handle customer renewals, and provide insights to internal teams to enhance customer retention and expansion.

As a Customer Success Manager at Karbon, you will manage and grow a portfolio of clients, ensuring their success with the software. Your duties include creating success strategies, building strong relationships, advocating for customers, and driving product adoption while monitoring account health and managing renewals.

The Client Success Executive acts as the primary liaison between Altera and its clients to ensure satisfaction and success. This role involves understanding client needs, promoting product adoption, tracking performance against KPIs, and conducting operational reviews to deliver strategic support.

As a Customer Support Representative at DeepScribe, you will be the primary point of contact for customers, addressing their inquiries, diagnosing issues, and helping them maximize the value of the product. The role involves collaborating cross-functionally to identify patterns in customer concerns and ensure a positive customer experience.

The Senior Director of Customer Success at AccuWeather will lead a team focused on ensuring customer satisfaction and retention, enhancing customer engagement, and aligning initiatives with business goals. Responsibilities include developing customer success strategies, mentoring team members, managing key client relationships, and establishing performance metrics. The role also involves overseeing onboarding and gathering customer feedback.

The Field Support Representative is responsible for installing and repairing thermal insulation jackets, ensuring compliance with HSSE policies, meeting customer expectations, and providing daily reports on project statuses. The role requires technical knowledge, strong communication skills, and the ability to analyze mechanical problems independently.