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Top Remote Customer Success Jobs in Los Angeles, CA
Fintech • Information Technology • Software • Financial Services
As a Technical Support Engineer II at Alloy, you will manage and resolve technical support cases, ensure client satisfaction, and enhance product knowledge. Your responsibilities include diagnosing issues, crafting documentation, leading customer communications, and collaborating with various teams to improve support processes.
Top Skills:
Rest
Information Technology • Software • Automation
The Enterprise Customer Success Manager will build and maintain long-term relationships with corporate and enterprise customers, acting as a trusted advisor and controlling delivery processes. The role focuses on achieving customer outcomes and realizing high ROI, while also working on customer portfolio growth and maintaining a high NPS score.
Fintech • Legal Tech • Payments • Sales • Software
The Customer Onboarding Manager at AffiniPay is responsible for leading the onboarding experience for new clients using CASEpeer software by assessing needs, providing customer support, and establishing long-term relationships to ensure user success and satisfaction. Key tasks include proactive communication, customizing onboarding processes, and collaborating with various teams to enhance customer satisfaction.
Top Skills:
SaaS
Featured Jobs
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Digital Integration Specialist at CDW will support customer digital integration processes, troubleshoot issues, and guide customers in using eProcurement tools. The role involves working directly with customers and internal teams, providing training, and contributing to strategy development for integration programs.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills:
.NetAIC++JavaMachine LearningRestSAMLXML
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
11 Days Ago
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Health & Science Specialist will drive Pfizer's Rare Disease portfolio by targeting endocrinology specialists and community practices. Responsibilities include sales strategy development, collaboration with internal teams and stakeholders, customer relationship management, and achieving sales goals through innovative solutions. The role requires 25% travel to nurture professional relationships and optimize territory performance.
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
Mobile • Productivity • Real Estate • Software
As a Senior Customer Success Manager, you will oversee enterprise and portfolio clients post-implementation, ensuring they derive value from cove's products. You will engage with stakeholders, manage project execution, and maintain strong relationships to drive client success and renewals.
Top Skills:
ExcelGoogle SheetsSaaS
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
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