Top Remote Senior Level Jobs in Lincoln, NE

Leads, coaches, and develops a team of Customer Success Managers responsible for retention, renewals, customer health, and revenue growth. Oversees performance management, success playbook adherence, risk mitigation, escalations, forecasting, CRM data integrity, and operational improvements. Partners with leadership and product teams to synthesize customer feedback, improve the customer journey, support complex renewals, and achieve GRR and NRR targets.

Own measurement strategies for large omnichannel brands, including test design, marketing mix modeling, incrementality analysis, attribution interpretation, and budget recommendations. Translate complex findings into actionable guidance for executives and marketing teams, support prospect conversations, identify customer and product gaps, and collaborate with Product, Data Science, and Customer Success. The role requires strong paid media expertise, omnichannel fluency, statistical measurement literacy, and the ability to communicate uncertainty and recommendations clearly.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Owns day-to-day privacy program operations, including privacy impact assessments, data inventories, records of processing, data subject requests, incident response, and compliance with HIPAA and state privacy laws. Supports customer and partner privacy inquiries, questionnaires, DPAs, and BAAs. Leads cross-functional privacy initiatives, training, metrics, reporting, and process automation while partnering with Legal, Engineering, Product, Security, and Commercial teams.

The role involves achieving sales goals, managing leads in Salesforce, educating families on services, and nurturing client relationships in a fast-paced environment.

Own Venn’s SEO and AEO function end to end, including technical SEO implementation in WordPress, audits, content strategy, keyword architecture, AI search optimization, structured data, and performance reporting. Partner with sales and BDR teams to connect customer insights to content and keyword targeting, while measuring organic search influence on pipeline and revenue.

Own the technical evaluation and solution design process for real estate development and construction finance prospects. Conduct discovery, redesign workflows, deliver tailored product demonstrations, build ROI models, and advise executive stakeholders. Support implementations, integrations, reporting, and post-sale issue resolution while partnering with Sales, Product, Engineering, and Client Success. Contribute to enablement, thought leadership, conferences, and proptech industry expertise.

Develops and delivers learning programs for frontline call center staff. Responsibilities include identifying learning needs, designing competency-based curricula, creating multimodal materials, managing instructional projects, delivering training, assigning e-learning, coaching employees, and evaluating outcomes using Kirkpatrick’s Four Levels. The role requires strong interpersonal skills, AI-enabled instructional design experience, and extensive experience independently managing learning projects from concept through evaluation.

Leads client-facing Identity Governance and Administration engagements from strategy through implementation. Architects SailPoint and Saviynt solutions covering identity lifecycle management, access certifications, RBAC, SoD, entitlement governance, provisioning, connectors, and compliance reporting. Advises executive stakeholders, leads delivery teams, manages engagement scope and quality, mentors IAM professionals, and supports business development. Integrates IGA with PAM and SSO/MFA technologies while developing governance roadmaps and target operating models.